Note fondée sur 663 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Hotels
Clean comfortable beds. Friendly staff.
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,“We’re delighted to hear you enjoyed our clean, comfortable beds and found our staff friendly. Thanks for the great review!”Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
I love how clean the pool is and how nice they have they room
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,"We're so glad to hear you loved the clean pool and the nice room. Your satisfaction is our top priority. See you again soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Decent
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,"Thank you for your review. We’re pleased you found our hotel decent. We hope to have the opportunity to exceed your expectations on your next visit."Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Hotels
The hotel is worn but habitable. The rooms were not incredibly clean but livable for one night. The staff was excellent and friendly.
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thanks for your feedback! We’re happy our team was able to provide excellent service. We’ll take your comments about the room cleanliness to heart and make improvements where needed.Sincerely, Hotel Manager
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,“Thank you for the 8 out of 10 rating! We're pleased you had a good experience and will focus on the points you raised to make your next visit even better.”Sincerely, Hotel Manager
par un voyageur
Publié le 1 août 2024 sur Hotels
Had a great time the place was very clean and the service was excellent
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're thrilled to hear you had a great time and found our place clean with excellent service. If you have any further comments or suggestions, we'd love to hear them. Safe travels and we hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur de Leavenworth
Publié le 29 juill. 2024
The room and sheets were dirty. They had to change the bedding. Luckily I brought cleaning supplies with me to sanitize the room.
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for the cleanliness issues you encountered with the room and bedding. This is not the standard we strive to uphold. We appreciate you bringing your own cleaning supplies and taking steps to address the situation. We will investigate this matter further and ensure our housekeeping team is informed. Your comfort and satisfaction are very important to us, and we hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The staff was very nice. Willing to help with any need. When we checked out I didn't get a print out of our bill. That was totally different for us
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re delighted to hear that you found our staff helpful and accommodating. We apologize for the inconvenience of not receiving a printed bill upon checkout, as this is not our usual practice. We will address this issue to ensure it doesn’t happen again. If you have any further concerns or need assistance, please feel free to reach out to us directly.Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your feedback. We are sorry to hear that your recent stay did not meet your expectations. We take all guest concerns seriously and are committed to addressing them promptly.Could you please provide more details about the issues you encountered during your stay? This will help us investigate further and ensure necessary improvements are made.Sincerely, Hotel Manager
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,We appreciate your perfect rating! It's wonderful to know you enjoyed your time with us. We can't wait to host you again in the future!Sincerely, Hotel Manager
