Note fondée sur 678 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Hotels
The hotel was clean, the bed was comfortable, parking was easy. Check in was fine. Unfortunately, the people in the next room kept their TV on all night. Apparently the walls are paper thin. I called the front desk about 2 a.m. No one answered. I got very little sleep due to the noise. I had to drive 8 hours today after no rest.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re glad to hear you found the property clean and our staff pleasant. We apologize for the breakfast experience and will address the issues with the juice machine and coffee. Your comments help us improve, and we hope to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 30 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your 4 out of 5 review! We're delighted to hear you had a positive experience. If you have any suggestions for improvement, please share them with us. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your perfect 10 out of 10 rating! We're thrilled to hear you had such a great experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 29 août 2024 sur Expedia
I was pleased with the service and the amenities
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you were pleased with our service and amenities. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Wow, thank you for the perfect 10 out of 10 rating! We're thrilled to hear you had an outstanding experience with us. We can’t wait to welcome you back for another amazing stay!Sincerely, Hotel Manager
par un voyageur
Bittersweet
Publié le 23 août 2024 sur HotelsMy experience was good except I had snacks in my room and when I went to work and came back someone had been in my things … I know what I had because I didn’t open it and some things were missing. but it wasn’t anything expensive or or nothing I just don’t people should be going thru guest belonging
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad to hear you had a good overall experience, but we sincerely apologize for the issue with your belongings. Guest privacy is very important to us, and we will investigate this matter to ensure it does not happen again. Your concerns are crucial in helping us improve our service.We hope to welcome you back for a more seamless stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
Nice for the price
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're glad you found our hotel to be a great value for the price. We hope to welcome you back soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for your feedback! We're glad to hear you had a good stay and appreciate your rating. If there’s anything specific you think we could improve on for a perfect score, please let us know. We hope to welcome you back soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad you had a positive experience overall. We appreciate your feedback and will use it to improve. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Staff was very rude!!!
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,I’m sorry to hear about your experience with our staff. This is not the level of service we strive for. Please reach out to us directly so we can address your concerns and ensure this doesn’t happen again.Sincerely, Hotel Manager
