Note fondée sur 302 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,6 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Room is not prepared
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Trailhead be Weekender , Gestion de l’hôtel
Sorry to hear that your room wasn't prepared to our usual standards. We understand how frustrating that must be and want to apologize for the inconvenience.Can you please reach out to us directly so we can learn more about what happened and make things right? We'll do our best to ensure it doesn't happen again in the future.Thank you for your feedback, and we hope to have the chance to serve you better next time.
par un voyageur
Publié le 15 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 déc. 2023 par Hotel Management, Gestion de l’hôtel
Thank you for your feedback, We are pleased that you enjoyed your stay with us. We hope you visit us again in the future.
par un voyageur
Publié le 6 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Trailhead be Weekender , Gestion de l’hôtel
Hello SylvainThank you for your review, we hope to see you the next time you are in town.
par un voyageur
Publié le 30 oct. 2022 sur Expedia
Make sure to look at your e-mail in the day to get the check-in infos cause they are sent by e-mail. The room aren't been renoveted since the construction. The personnel is very friendly and make sure your are ok, the room is comfy and also very clean. Although it's a continental breakfast, the choice of food is very large: bagel, toast, yogurt, apple sauce, etc. as well as for the brevages: coffee, tea, hot chocolate, etc.
We did enjoy our stay and surely recommended!
Commentaires de Gestion de l’hôtel
31 oct. 2022 par Jessie Stephens, Gestion de l’hôtel
We are so happy to hear you enjoyed your stay with us! Thank you for taking the time to leave a review! We look forward to seeing you again during your next visit!
par un voyageur
Publié le 7 sept. 2022 sur Hotels
par un voyageur
Publié le 22 sept. 2024
It was clean
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Trailhead by Weekender, Gestion de l’hôtel
Thank you for taking the time to share your review! We're thrilled to hear that you found our accommodations to be clean and comfortable. We appreciate your 4-star rating and would love to know more about what we could improve to make your next stay with us a 5-star experience. Your feedback is invaluable in helping us provide exceptional service. Thank you again for choosing Trailhead, and we hope to welcome you back soon!
par un voyageur
Publié le 26 août 2024 sur Expedia
Bad smell in stairway. No dining
Commentaires de Gestion de l’hôtel
26 août 2024 par Trailhead by Weekender, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We're sorry to hear that you encountered a bad smell in the stairway during your stay. We'll definitely look into this and take steps to eliminate the odor. We also apologize for any inconvenience caused by the lack of dining options. We'll take this into consideration as we continue to improve our amenities. Despite these issues, we're glad you still managed to have a generally positive experience (4 out of 5!). We hope to have the opportunity to serve you better in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Trailhead by Weekender, Gestion de l’hôtel
Thank you so much for taking the time to leave a perfect 5/5 score! We're thrilled to hear that you had an excellent stay with us. Your kind rating means the world to us, and we're grateful for your support.If you have any feedback or suggestions, please don't hesitate to share them with us. Otherwise, we hope to have the pleasure of welcoming you back again soon!
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Trailhead by Weekender, Gestion de l’hôtel
Wow, thank you so much for your perfect score! We're thrilled to hear that your stay with us was exceptional. Your feedback means the world to us, and we're grateful for your endorsement.We're proud to have met your expectations, and we can't wait to welcome you back again soon! If you have any feedback or suggestions to help us continue improving, please don't hesitate to share them with us.Thanks again for your loyalty and support. We appreciate you!
par un voyageur
Publié le 21 août 2024 sur Expedia
Nice stay!
Commentaires de Gestion de l’hôtel
21 août 2024 par Trailhead by Weekender, Gestion de l’hôtel
Thank you so much for taking the time to share your kind review! We're thrilled to hear that you had a nice stay with us. We're grateful for guests like you and look forward to welcoming you back again soon.
