Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 mai 2019 sur Expedia
Spa très bien avec beucoup de facilités et proprété au top. Par contre pour un séjour de 5 jours, il y a eu aucun changement de drap ou de nettoyage de chambre (que le changement des serviettes dans la salle de bain)
par un voyageur
Publié le 2 avr. 2024 sur Expedia
Super place and landscape.
par un voyageur de Galati
Publié le 24 janv. 2021 sur Expedia
Excellent services, spa and wellness pool in and out, sauna, both restaurants, gastro lab and forest
par un voyageur
Close to nature at Balvanyos
Publié le 5 sept. 2020 sur HotelsA big plus for the SPA area.
The access was allowed based on reservation only and limited to 40 persons. This was a smart approach making us feel safe and enjoying the facilities with enough privancy.
The breakfast was good, based on reservation and served at the table and not as a buffet to avoid crowds.
The restaurant serves great food, with a good selection of wines.
Sometimes we had to wait for a table, but every night they organized a campfire, which was a perfect match for the surroundings.
On our way to the hotel we saw bears.This is a common thing in the area, and fun if you are in the car.
Overall, this was a great experience!
par un voyageur
Publié le 13 juill. 2020 sur Hotels
par un voyageur
Publié le 13 juill. 2020 sur Hotels
par un voyageur
Publié le 6 mars 2020 sur Expedia
On the 23rd I have decided to make a nice present to one of my friends for his birthday and I booked a night in this hotel so he can go with his wife, have a romantic dinner and go to the spa. He arrived at the hotel he checked-in with his wife and they were taken to a room with a Queen bed. The next day when they check out there were asked to pay an additional 244.13lei, for a so called upgrade. Imagine how surprised my friend was since this was a present from me . Since he didn’t know exactly the details of the reservation( I made the reservation for him, it was a present) and because he didn’t wanted to spoil everything he agreed to pay. He met me the next evening when I asked him how was everything and he said: “Thank you for your present, we had a good time, but why didn’t you tell me I have to pay for it” I was soo embarrassed. He was explained that in the reservation we have requested a Queen bed and the room category we have booked doesn’t have a queen bed.The room I booked and paid for is: STANDARD DOUBLE ROOM ,QUEEN BED, MOUNTAIN VIEW, MOUNTAIN SIDE.
When I spoke on the phone with hotel it turned out that they didn’t have this type of room available even though this is what I have booked and paid for and my friend was taken to a different category of room. When you book on Expedia a room that is advertised as double room Queen Bed, Expedia automatically adds on under Requests: Queen bed.
My friend was charged extra because they didn't have the advertised category
par un voyageur
Publié le 2 mars 2020 sur Hotels
par un voyageur
Publié le 2 févr. 2020 sur Expedia
Location is great. Room floor was not clean. Multiple signs of advanced wear in the room and bathroom. Bathroom was extremely small. Room windows were placed in a very high position, so the only thing you could actually view was the sky. Food choice in the restaurants was very limited and it tried to be fancy, in order to justify the high and very high prices. SPA is overcrowded and small, compared to the hotel capacity. Staff busted into the room before checkout time.
par un voyageur
Great experience!
Publié le 11 déc. 2019 sur HotelsGreat experience. Friendly and helpful staff, ready to please and intuitive. Last time I was here was 28 years ago. Have great memories. Again this place made it happen but lifted the experience to a whole new level. From the spa to the restaurants to the friendly staff, this is a place to come back to. Great job guys ! Will be back.
