Ratings based on 906 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 2, 2024
Comment from Hotel Management
Jun. 6, 2024 by Tuscaloosa Microtel Team, Hotel Management
Thank you for taking the time to share your feedback. We greatly appreciate your rating of 4 out of 5.We're pleased to hear that your overall experience with us was positive. However, we understand that there may have been areas where we could have improved to make your stay even better.If there are specific areas where you believe we can enhance our services or amenities, please do not hesitate to let us know. Your feedback is valuable to us as we continually strive to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back and earn a perfect rating on your next visit.Warm regards,Tuscaloosa Microtel
by A traveller
Posted Mar. 30, 2024 on Expedia
Comment from Hotel Management
Apr. 20, 2024 by Tuscaloosa Microtel Team, Hotel Management
Thank you for your recent visit and for taking the time to share your feedback! We're absolutely thrilled to see your 5/5 rating and to hear that you had a good experience during your stay with us.Ensuring our guests have a positive and memorable experience is our top priority, and it's wonderful to know that we succeeded in meeting your expectations. Your satisfaction means the world to us, and we're delighted that you found everything to your liking.If there's anything specific that stood out to you as particularly enjoyable or any areas where you feel we could improve further, we'd love to hear your thoughts. Your feedback helps us continually enhance our services and ensure that every guest has an exceptional stay.We truly appreciate your support and hope to have the pleasure of welcoming you back for another great experience in the future. Until then, safe travels and warm regards from all of us here at Microtel Inn & Suites!Best regards,Tuscaloosa Microtel
by A traveller
Posted Mar. 29, 2024 on Hotels
Comment from Hotel Management
Mar. 29, 2024 by Tuscaloosa Microtel Team, Hotel Management
Dear Alicia,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay at Microtel Inn & Suites by Wyndham Tuscaloosa Near University. Your satisfaction is our top priority, and we are thrilled that our accommodations met your expectations.It's wonderful to know that you found our rooms tidy, roomy, and well-kept, and that our staff went above and beyond to ensure you had everything you needed. We strive to provide exceptional service to all our guests, and we're glad to hear that our team was friendly and attentive during your visit.We understand the importance of a convenient location, and we're pleased that our hotel provided quick access to restaurants and local activities for you to enjoy.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Tuscaloosa. If there's anything else we can do to enhance your experience, please don't hesitate to reach out.Warm regards,Bridget S.Hotel ManagerMicrotel Inn & Suites by Wyndham Tuscaloosa Near University
by A traveller
Posted Mar. 28, 2024 on Expedia
Comment from Hotel Management
Apr. 18, 2024 by Tuscaloosa Microtel Team, Hotel Management
Thank you for choosing to stay with us and for taking the time to leave your feedback. We're pleased to hear that you had a positive experience overall.However, we also noticed that there might have been some aspects of your stay that didn't meet your expectations. We apologize for any inconvenience you may have experienced. Your feedback is valuable to us as it helps us identify areas where we can improve.If there are any specific areas where you feel we could have done better, please don't hesitate to let us know. We are committed to providing all of our guests with exceptional service and accommodations.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best Regards,Tuscaloosa Microtel
by A traveller
Posted Mar. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 29, 2024 by Tuscaloosa Microtel Team, Hotel Management
Dear Maria,Thank you for sharing your experience with us! We truly appreciate your feedback and are delighted to hear that you had a pleasant stay at Microtel Inn & Suites by Wyndham Tuscaloosa Near University. Your kind words about our tidy and well-kept accommodations, friendly staff, and convenient location mean a lot to us.We continuously strive to provide excellent service to all our guests, and it's gratifying to know that we met your expectations. Your recommendation is greatly valued, and we look forward to welcoming you back for another enjoyable stay whenever your travels bring you to Tuscaloosa.If there's anything else we can do to enhance your future stays with us, please don't hesitate to reach out. We're here to ensure you have a comfortable and memorable experience each time you choose to stay with us.Warm regards,Bridget SHotel Manager
by A traveller
Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by Tuscaloosa Microtel Team, Hotel Management
Thank you for choosing to stay at our hotel and for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a good experience overall during your stay.If there are any areas where you feel we could improve to make your next visit even better, please don't hesitate to let us know. We're committed to providing excellent service and want to ensure that all our guests have a comfortable and enjoyable stay.We hope to have the opportunity to welcome you back in the future.Best regards,Tuscaloosa Microtel
by A traveller
Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 19, 2024 by Tuscaloosa Microtel Team, Hotel Management
Thank you for choosing to stay at Microtel Inn & Suites and for taking the time to share your feedback. We're delighted to hear that you had a good experience during your stay. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, so your positive rating is truly appreciated.If there's anything specific that you think we could improve upon to make your next stay even better, please feel free to let us know. We're always looking for ways to enhance the experience for our guests.We hope to have the pleasure of welcoming you back soon for another great stay!Best Regards,Tuscaloosa Microtel
by A traveller
Posted Mar. 7, 2024 on Hotels
Just a quick overnight getaway. Only complaint is thin walls.
Comment from Hotel Management
Mar. 7, 2024 by Tuscaloosa Microtel Team, Hotel Management
Thank you for choosing Microtel Inn & Suites for your overnight getaway. We're glad to hear that overall your stay was enjoyable. We apologize for any inconvenience caused by thin walls, as we understand the importance of a peaceful and restful environment for our guests. Your feedback is valuable to us, and we will look into ways to address this issue to enhance the experience of our guests in the future. We appreciate your understanding and hope to welcome you back for another stay soon!
by A traveller
Posted Mar. 4, 2024 on Hotels
Comment from Hotel Management
Mar. 5, 2024 by Tuscaloosa Microtel Team, Hotel Management
Thank you for sharing your feedback on your recent stay with us. We appreciate your honesty and want to ensure that we address any areas of concern.We regret to hear that your experience fell short of expectations. Your satisfaction is important to us, and we take your comments seriously.If there are specific aspects of your stay that you feel we could improve upon, please don't hesitate to let us know. Your input helps us to continually enhance our services for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,Tuscaloosa Microtel
by A traveller from Duncanville
Posted Mar. 3, 2024 on Expedia
Overall the stay was fine. But, there was zero coffee service in the room and the cups in the breakfast area were barely big enough for a sip of water. Minor to some, but we're big morning coffee lovers and that kinda stink. And the plug in over the bar didn’t work at all. Apparently the ground fault was faulty.
Comment from Hotel Management
Mar. 5, 2024 by Tuscaloosa Microtel Team, Hotel Management
We appreciate you taking the time to share your feedback regarding your recent stay at our hotel. While we're pleased to hear that your overall experience was satisfactory, we apologize for any inconvenience caused by the small cups in the breakfast area and the non-functional plug.Please know that your comments have been shared with our team, and we are actively working to address these issues to enhance the experience for our guests.Additionally, we want to inform you that we do have coffee pots available upon request. Our guests' comfort and satisfaction are our top priorities, and we strive to accommodate all requests to the best of our ability. We have also made a note in our welcome letter in the rooms to ensure all guests are aware of this option.Thank you for bringing these matters to our attention, as it allows us the opportunity to improve and better serve you in the future. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us.Warm regards,Tuscaloosa Microtel
