Note fondée sur 691 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Confortable et relaxant
Publié le 13 juin 2024 sur HotelsEn bordure de route, tranquille, propre, bien tenu. Il s’agit d’un motel de qualité supérieure
Commentaires de Gestion de l’hôtel
14 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Daniel,Thank you for your excellent rating and positive comments! We're delighted to hear that you found our motel to be quiet, clean, and well-kept, providing a comfortable and relaxing experience. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next trip!Yours sincerely,Hotel Manager
par un voyageur
Satisfait
Publié le 1 mars 2020 sur HotelsLe service et la chambre très bien.au matin nous avons voulu mettre le chauffage et ça ne marchait pas.
Commentaires de Gestion de l’hôtel
3 mars 2020 par Laura Wright, FD Supervisor, Gestion de l’hôtel
Dear Jacques,
Thank you very much for being our guest recently! We appreciate you taking the time to complete a survey which gives us valuable feedback on our performance. While it seems we did an excellent job exceeding your expectations in most areas, you did experience an issue with your heating/cooling unit. Thank you for informing us of this issue! Please forgive us for any inconvenience that the issue caused during your stay. We have had our maintenance staff look at the thermostat in the room to make the necessary repairs so that no other guests experience the same problems. Thank you again for your comments. We hope to be able to serve you again soon!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your outstanding 10 out of 10 review! We are thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we appreciate your kind words. If there’s anything specific you enjoyed or any suggestions you have for us, please feel free to share. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating! We're glad you had a good experience and appreciate your feedback. We hope to see you again soon and aim for that perfect 10!Sincerely, Hotel Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your rating of 4 out of 5! We're glad you had a good experience and appreciate your feedback. We look forward to welcoming you back and hope to earn that extra star on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
It was very clean and tidy
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're thrilled to hear that you found your stay to be very clean and tidy. Maintaining a high standard of cleanliness is a priority for us, and it's wonderful to know that it made a positive impression on you. If you have any further feedback or suggestions, please feel free to share. We look forward to welcoming you back for another great experience! Thank you for choosing us!Sincerely, Hotel Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Clean and quiet. Was there for graduation 7 minutes from the Colosseum.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re thrilled to hear that you found our hotel clean and quiet, and that our location was convenient for your graduation event. We hope to welcome you back soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your thoughts with us. We appreciate your 6 out of 10 rating and value your feedback. We strive to provide a great experience for all our guests, and we’re sorry to hear that we fell short during your stay. If you could provide more details about your experience, it would help us make the necessary improvements. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
Door to room you could see light coming in from the outside, but pool was nice.
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Heather,Thank you for your feedback. We’re glad to hear you enjoyed the pool, but we apologize for the issue with light coming in through the room door. We will address this to ensure better privacy and comfort for our guests. Your comments are valuable, and we hope to have the chance to offer you a more seamless stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Lamont,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager
