Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Expedia
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par un voyageur
Dissatisfied
Publié le 2 août 2024 sur HotelsThe AC was cooling but not like i like. The carpet was old and dirty. The paint in the room was bulked and about to peeling like it had water damage. The front desk staff was NOT rude but could have smiled and not so cut and dry with attitude. Breakfast -hot items did not look appealing. I will not stay here again
Commentaires de Gestion de l’hôtel
3 août 2024 par Management, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear about your experience. We'll address the issues with the carpet, paint, staff attitude, and breakfast quality. Your comments help us improve.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Management, Gestion de l’hôtel
Thank you Sarah!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Easy in and out and not in town but close enough that it’s convenient.
Commentaires de Gestion de l’hôtel
3 août 2024 par Management, Gestion de l’hôtel
Thank you for your feedback. We're glad you found our location convenient.
par un voyageur
Couple of small problems, but good bargain.
Publié le 22 juill. 2024 sur HotelsDon't act surprised when I ask about the pool that's advertised with the room. It was closed. "Will it be open tomorrow?" "I don't know." That's not a good answer.
Also, breakfast starts at 6 means I should be able to start eating at 6, not waiting for you to finish putting it out for another 5 minutes. I had someplace to be and no real leeway, but you made me feel like I was in your way.
Check in was friendly enough, room was great, and the breakfast was great once available!
Commentaires de Gestion de l’hôtel
3 août 2024 par Management, Gestion de l’hôtel
Thank you for your feedback. We apologize for the pool closure and the uncertainty regarding its availability. We'll work on improving communication about amenities. We're also sorry for the breakfast delay; it should be ready at the stated time. We're glad to hear you found check-in friendly and enjoyed the room and breakfast once it was available. Your comments help us improve our service.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Did not reserve a handicap room but was put in one. The AC was not cold and their were not enough plugs to charge items.
Commentaires de Gestion de l’hôtel
3 août 2024 par Management, Gestion de l’hôtel
Thank you for your feedback. We apologize for the misunderstanding with your room type, but the room you booked was a 1 Queen Bed Accessible, which is a handicap-accessible room. We’re sorry our room was not up to your standards and that the AC wasn’t cold enough. We hope you will give us another chance in the future.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Good service
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Very friendly and helpful staff, carpet needed better cleaning. Had a smoker in room next door (this facility is totally non-smoking) but staff was quick to resolve the situation). My suggestion would be to have a policy where anyone in violation of the rule would be charged an extra $150 to cover cleaning costs and to post the notice in the rooms.
par un voyageur
Microtel- Tuscumbia Alabama
Publié le 17 juill. 2024 sur HotelsThe people who were attending to the desk were polite and very helpful
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The staff was friendly, the breakfast was good, I could hear the noise from above at bedtime, The smell in my room and the hallway made me believe pets were allowed and not a pet free room.
