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Holiday Inn Tuxtla Gutierrez by IHG

3.5 star property
3.5-star hotel perfect for exploring Tuxtla Gutierrez

Choose dates to view prices

Photo gallery for Holiday Inn Tuxtla Gutierrez by IHG

Exterior
Bar (on property)
Meeting facility
Exterior
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Belisario Dominguez Km 1081, Tuxtla Gutierrez, CHIS, 29020
  • Plaza Crystal Shopping Mall
    ‪6 min walk‬
  • Joyyo Mayu Park
    ‪15 min walk‬
  • Cana Hueca Park
    ‪16 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪48 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (with Minibar)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds (with Minibar)

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Minibar)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Minibar)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Tuxtla Gutierrez

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1001)
The price is CA $69
per night
CA $82 total
includes taxes & fees
8 Mar - 9 Mar
Hilton Garden Inn Tuxtla Gutierrez

About the area

Tuxtla Gutierrez

City center stay.You'll be steps from Plaza Crystal Shopping Mall and within a 10-minute walk of Chiapas Convention Center. Joyyo Mayu Park and Cana Hueca Park are also within 2 miles (3 km).

What's nearby

  • Plaza Crystal Shopping Mall - 6 min walk
  • Joyyo Mayu Park - 15 min walk
  • Cana Hueca Park - 16 min walk
  • Plaza las Americas Shopping Mall - 2 min drive
  • Marimba Park - 4 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 48 min drive

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Los Caudillos - ‬4 min walk
  • ‪Hamburguesas & Hot Dogs de Jardines - ‬2 min walk
  • ‪Macdonald's Galerias - ‬9 min walk
  • ‪Los Fulanitos - ‬3 min walk

About this property

Holiday Inn Tuxtla Gutierrez by IHG

3.5-star hotel perfect for exploring Tuxtla Gutierrez
Holiday Inn Tuxtla Gutierrez by IHG offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Tuxtla Gutierrez by IHG. Free self parking is available.

This 3.5-star Tuxtla Gutierrez hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 3 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Tuxtla Gutierrez by IHG offers 108 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tuxtla Gutierrez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: MXN 200-250 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 300.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 200 to 250 per person
  • Rollaway bed fee: MXN 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Tuxtla Gutierrez
Holiday Inn Tuxtla Gutierrez
Tuxtla Gutierrez Holiday Inn
Holiday Inn Tuxtla Gutierrez Mexico - Chiapas
Holiday Inn Tuxtla Gutierrez Hotel

Holiday Inn Tuxtla Gutierrez by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1002 reviews
Rating 8 - Good. 260 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Aldrin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 2 nights in Oct 2024

8/10 Good

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heriverto, bear creek

Stayed 2 nights in Aug 2024

10/10 Excellent

Heriverto, bear creek

Stayed 10 nights in Jul 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel in Tuxtla!
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Travelled with family
Liked: Amenities
This is our favorite hitel to stay in when we travel to Chiapas!
Stayed 2 nights in Apr 2024

10/10 Excellent

Heriverto, bear creek

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 7 nights in Jul 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, quiet and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

joes manuel alvarez

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2023

10/10 Excellent

Celin Zavala, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 5 nights in Nov 2023

10/10 Excellent

Addy Aureny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuxtla stay
Amazing as always. Hope to be back soon
Stayed 1 night in Nov 2023

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing was very good...
Stayed 1 night in Oct 2023

8/10 Good

claudia

Stayed 2 nights in Jun 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

6/10 Okay

Bonnie

Bad service, dirty pool
We have stayed at this hotel many times and we have always loved the food and the pool and the service. We stayed only 1 night for Father’s Day. The service was terrible- we could not get any attention from the wait staff. Sadly, the pool was filthy. We will not go back.
Stayed 1 night in Jun 2023

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Su tranquilidad, solo restaurant novfue tan servicial
Stayed 1 night in Jun 2023

2/10 Terrible

GERARDO

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
ITS OK THE GIRLS IN FRONT DESK NOT PROFFESIONAL. PITY
Stayed 2 nights in Jun 2023

10/10 Excellent

Susan

Stayed 1 night in Jun 2023

2/10 Terrible

Yufeng

Disliked: Staff & service, property conditions & facilities, room comfort
after i complained about kids running around upstairs for hours, They sent me to a room at the very end of the building, room 1145, Only 2 meters to the street and there is a bus stop, old bus stops and goes here with very loud engine noise, Starting from 5 am until 1am after midnight. I can sleep for only 4 hours a day. I didn't want to bother them at weekend because I think they may not have a lot of room available so i stayed here for two nights and ask them at Monday noon if I can have another room. Surprisingly, they told me they don't have any room available. It's not the busy season And it is Monday noon, a big wedding group People just checked out. I can see a lot of rooms empty. I don't believe them. I'm okay for the room is not perfect. But i am disappointed the way they deal with the problem. Problem exists everywhere I understand. The attittude and the way they try to solve the problem worth no more than one star.
Stayed 3 nights in Mar 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Amenities
It is to be a better place to stay. Towels old and dirty, no glasses in the room and no coffee maker

8/10 Good

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Never again this one
Overall a satisfactory stay without any frills. There is no fridge in the rooms which even far cheaper hotels provide in Tuxtla nor any noise isolation. I found a spider 🕷,very small and 2 ants crawling unimpressed over my bed but I evacuated them gently.I guess their maintenance isn’t existent and it shows. The housekeeper was yelling around at 8 am. Fortunately I was already awake. The building is really old with two huge buildings next to this one. The view was terrible although being platinum elite ihg. The safety box was dying the moment I tried to closed it,so they actually changed the whole thing instead of changing the batteries (we don’t have batteries) … There are hotels that should be torn and make space for an exciting parking lot. Would I return to this one? Definitely never.
Stayed 1 night in Jan 2023

10/10 Excellent

jesus

Stayed 2 nights in Dec 2022