Ratings based on 921 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 30, 2024
Comment from Hotel Management
Jan. 20, 2025 by Manager, Hotel Management
Hello Jazmin,We are thrilled to hear that you had a wonderful experience during your stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another fantastic stay!
by A traveller
Posted Nov. 1, 2024
Great customer service
Comment from Hotel Management
Nov. 2, 2024 by Manager, Hotel Management
Hello Dennis,We are delighted to hear that you experienced great customer service during your stay with us. Our team strives to provide the best possible experience for all our guests. Your feedback is truly appreciated and we look forward to welcoming you back in the future.
by A traveller
Would not stay again.
Posted Oct. 20, 2024 on HotelsThe registration wa great. Mikayla was very helpful. The rooms was ok, but the outside grounds were terrible. They need to hire a landscape company to trim trees , pull weeds fix the landscape rock. The pool area was even worse. Had to go out to the pool area to get ice. Not very accessible.
Comment from Hotel Management
Oct. 22, 2024 by Manager, Hotel Management
Hello Kenneth, Thank you for providing feedback on your recent stay with us. We take guest comments seriously and appreciate your suggestions for areas of improvement. We will share your thoughts with the management team for their review and consideration in future updates to the property.
by A traveller
Posted Oct. 20, 2024 on Expedia
Overall great hotel didn't have any personal problems with it
Comment from Hotel Management
Oct. 21, 2024 by Manager, Hotel Management
Hello Leah Eileen, We are pleased to hear that you had a positive experience during your stay. If you have any further feedback or concerns, please feel free to reach out to our management team directly. Your comments are valuable to us as we continue to improve our services for all guests.
by A traveller
Posted Oct. 20, 2024 on Expedia
The staff was friendly, but the beds were very hard and uncomfortable. The cleanliness was fine in the bedroom, but the bathroom wasn’t as clean as we would’ve liked.
Comment from Hotel Management
Oct. 21, 2024 by Manager, Hotel Management
Hello Christopher, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff. We will share your comments about the beds and bathroom cleanliness with our team to ensure we continue to improve our services for all our guests.
by A traveller
Posted Oct. 19, 2024 on Expedia
Very account need channel guide inroom
Comment from Hotel Management
Oct. 20, 2024 by Manager, Hotel Management
Hello Eileen,We appreciate your feedback on the need for a channel guide in the room. Your suggestion will be shared with the relevant team for future improvements. Thank you for bringing this to our attention.
by A traveller
Posted Oct. 15, 2024 on Expedia
Comment from Hotel Management
Oct. 16, 2024 by Manager, Hotel Management
Hello John,We're sorry to hear that your experience did not meet expectations. Please reach out to us with more details about your stay so we can address any issues. We value your input to improve our services.
by A traveller
A good stay for a night
Posted Oct. 15, 2024 on HotelsNice and clean room. The condition of the pool was a bit bad. But the free breakfast was nice :-)
Comment from Hotel Management
Oct. 18, 2024 by Manager, Hotel Management
Hello Jesper,We appreciate your feedback on the room and breakfast. We will look into the pool condition further to ensure a pleasant experience for all guests. Thank you for bringing this to our attention.
by A traveller
Posted Oct. 14, 2024 on Expedia
Good stay here in 29 Palms…& free breakfast!
Comment from Hotel Management
Oct. 15, 2024 by Manager, Hotel Management
Hello Cathy, We are delighted to hear that you had a good stay at our hotel in 29 Palms and enjoyed our complimentary breakfast offerings. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience!
by A traveller
Posted Oct. 12, 2024 on Hotels
Comment from Hotel Management
Oct. 15, 2024 by Manager, Hotel Management
Dear Guest, We appreciate you choosing to stay with us and hope you had a comfortable stay overall. Remember to reach out directly to us with any concerns so we can ensure your future visits are even more enjoyable.
