Note fondée sur 948 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Christian
Publié le 15 sept. 2017 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Nice restaurant in front of the hotel.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par GM, Gestion de l’hôtel
Dear Theodore, thank you for the generous review of your recent stay at the Hilton Garden Inn Twin Falls! We are pleased that our convenient proximity to Black Bear Diner helped ensure you could enjoy your stay to the fullest. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Thank you for choosing to stay with us, Chris BlomGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par GM, Gestion de l’hôtel
Dear Gregory, we are delighted to learn that you had a great stay here at Hilton Garden Inn Twin Falls. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Twin Falls.Thank you for choosing to stay with us, Chris BlomGeneral Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Roger, thank you for taking a moment to let us know that your stay here at Hilton Garden Inn Twin Falls was worthy of a perfect score! We couldn't be happier knowing you enjoyed your time with us to the fullest. We appreciate your feedback and hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Nice place. But the bed was hard and very uncomfortable
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Dear Davin, thank you for your kind remarks about our hotel. Although we're pleased to know that you enjoyed your overall stay, we regret that your visit was anything less than exceptional due to the firmness of your mattress. Thank you for bringing this matter to our attention. We appreciate your feedback and hope you will give us another opportunity to provide you with an even better experience. Thank you for choosing to stay with us, Chris BlomGeneral Manager
par un voyageur
Do better.
Publié le 15 sept. 2024 sur HotelsThe stay was fine until we went to take a shower the next morning. We found we had zero water pressure to the shower and we were not able to shower. My wife washed her hair in the sink and turned our getaway for our 20 year wedding anniversary into a disappointment hotel wise. Now know I am not a person that spends little on hotels I usually stay at the Grand America while in Salt Lake City so price was not an issue. Hilton has always been good to me. Now when I brought this up to the front desk they were very unhelpful and chose to just tell me they would mention it to the manager when they came in. I hope all the guest did not have tjis same issue and get this same interaction.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par GM, Gestion de l’hôtel
Dear Steven, we are very grateful for your choice to stay with us, and we want to extend our sincerest apologies for the difficulty you and your wife experienced with the shower during your anniversary visit. We understand that this should have been a relaxing and memorable experience; therefore, we are truly disappointed that we were unable to resolve this matter in a more efficient manner. Your feedback and loyalty to Hilton are truly appreciated, and we hope we might have another opportunity in the future to regain your trust. We wish you all the best with your travels.Thank you for choosing to stay with us, Chris BlomGeneral Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Dear John,On behalf of our team at Hilton Garden Inn Twin Falls, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. It was our pleasure to have you stay with us, and we hope to host you again soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Great friendly staff. Extremely clean hotel. Would stay here if ever in Twin Falls again.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par GM, Gestion de l’hôtel
Dear Gay, thank you for sharing your experience with other travelers about your time here at Hilton Garden Inn Twin Falls. We are pleased that you loved our immaculate accommodations and that our devoted associates took excellent care of you. We are very grateful for your kind remarks and hope to have the pleasure of accommodating you again soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par GM, Gestion de l’hôtel
Dear Stephen, thank you for being our guest here at Hilton Garden Inn Twin Falls. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Twin Falls.Thank you for choosing to stay with us, Chris BlomGeneral Manager
par un voyageur
Publié le 7 sept. 2024 sur Expedia
enjoyed our stay
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Dear Jill,Thank you for your review regarding your stay at the Hilton Garden Inn Twin Falls. It was a pleasure to read that we exceeded your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your compliments with our team. Thank you for taking time out of your day to notice our authentic hospitality and recognize what we are all about. We hope to welcome you again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager
