Note fondée sur 522 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
76 % des clients le recommandent
4,5 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 16 oct. 2024
Commentaires de Gestion de l’hôtel
20 oct. 2024 par GM Two Harbors, Gestion de l’hôtel
Jade, Thanks for staying with us and providing feedback.
5 sur 5
par un voyageur

Publié le 17 août 2024 sur Expedia
Great location great hotel to stay at!
Commentaires de Gestion de l’hôtel
18 août 2024 par GM Two Harbors, Gestion de l’hôtel
Thanks for staying with us Mary!
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Expedia
Great hotel to stay at! We came with relatives and had a mini family reunion and the accommodations were perfect. I would recommend this hotel to anyone.
Commentaires de Gestion de l’hôtel
17 août 2024 par GM Two Harbors, Gestion de l’hôtel
Thanks for choosing to stay with us Mary, You and your family have been wonderful guests and we have enjoyed hearing some of the history of the area from your family. I hope your trip goes great!
1 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
The receptionist was rude and confrontational. She did not represent the property well. She scolded my grandson when we checked in that he is not allowed to use the pool without an adult present, that should have been directed to an adult not a 9 year old. Will not use this hotel in the future.
Commentaires de Gestion de l’hôtel
15 août 2024 par GM Two Harbors, Gestion de l’hôtel
Steven,Thanks for providing your feedback on your experience with our front desk staff upon check in. This is not at all the experience we want you to have. I wish I would have had a opportunity to talk with you this morning regarding your issue. Thanks for letting me know about the issue so I can try and prevent it from happening again.
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Clean, friendly staff, overall great place.
Commentaires de Gestion de l’hôtel
15 août 2024 par GM Two Harbors, Gestion de l’hôtel
Thanks so much for staying with us Anna and the great feedback.
5 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par GM Two Harbors, Gestion de l’hôtel
Thanks for the great score following your stay Jennifer!
1 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
I did not like how I was respected at the front desk forcing hearing privilege and disempowerment towards a Deaf client! The person at the desk did not take the tine to write things down to communicate directly to me but forced my family members to interpret when they are not there to do the staff’s job with communication.
Commentaires de Gestion de l’hôtel
8 août 2024 par GM Two Harbors, Gestion de l’hôtel
Damon,I am so sorry to hear you were disappointed with our front desk person whom checked you in. I am sure she wasn't trying to make you feel like that, I will share your comments with her. I hope the rest of your stay went well.
3 sur 5
par un voyageur de Bemidji

Publié le 2 août 2024 sur Expedia
Love the hotel as it was very nice and clean however,....my room was 110 on 1st floor and a busy gas station was right outside the window. All night lights flashing. We went outside and you can see in the rooms!!! A homeless man slept beside the gas station that faced our window. It was very unsettling! He was there both nights and during the day had a sign to beg for money. Never experienced a worse environment. The widows only have curtains no blinds so the only option is to close off the sun and sit in the dark. Very very unsettling
Commentaires de Gestion de l’hôtel
3 août 2024 par GM Two Harbors, Gestion de l’hôtel
I'm glad to hear you liked our hotel, If you stay with us again just ask for a room on the 2nd floor and maybe the other side of the building would work best for you.
5 sur 5
par un voyageur

Publié le 2 août 2024 sur Expedia
Clean and spacious. Only problem key didnt always unlock exterior door
Commentaires de Gestion de l’hôtel
3 août 2024 par GM Two Harbors, Gestion de l’hôtel
Thanks for staying with us Ryan. We are working on trouble shooting that back door, hopefully we will figure out what is causing that issue.
5 sur 5
par un voyageur de Jenison

Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par GM Two Harbors, Gestion de l’hôtel
Thanks for staying with us Lois!