Note fondée sur 565 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Winnipeg
Publié le 8 août 2024 sur Expedia
There was a gas fire place in our room. It was clear that there was a leak. We alerted the staff, the matter was not dealt with in a timely and appropriate way.
As the problem reoccurred, a new trip to the reception and again the seriousness of the gas leak was ignored. It took a lot of conversation for the staff to recognize that they had to give us a new room or I would make a call to the authorities.
Compensation four our lost time (basically 1 day ) was not awarded. I don’t think we will risk our lives and stay at this establishment in the future.
The empty restaurant which had “demanded” a reservation, could not accommodate a simple request of “something pasta based” for my marathoner running husband on the weekend the Grandmas Marathon was held. Nor did they have any kind of transport or suggestion of transport to the start point of the marathon.
Overall a costly stay at a place that has seen better days (think late 80ies 90 Ives).
Do not recommend, totally overpriced, with staff challenges)
par un voyageur
Overview. Need some handicap help to be added
Publié le 27 oct. 2023 sur Hotelspar un voyageur
Publié le 15 oct. 2023 sur Expedia
par un voyageur
Publié le 8 oct. 2023 sur Hotels
par un voyageur
Understaffed Check-In
Publié le 8 oct. 2023 sur Hotelspar un voyageur
Publié le 5 oct. 2023
par un voyageur
Publié le 2 oct. 2023 sur Expedia
With prime leave viewing time, room was not cleaned by check in time. Was a nice area. Poor signage and no info in room about the resort. Expected more from a resort.
par un voyageur
Publié le 1 oct. 2023 sur Expedia
So cozy feeling and peaceful. So clean and no complaint. :)
par un voyageur
Publié le 1 oct. 2023 sur Expedia
Didn’t like that there was barely a lake view and Jacuzzi didn’t work. Technician took 4 hours to arrive and another 30 mins to fix Jacuzzi and overall sluggish service. Wouldn’t recommend for the price they’re charging.
par un voyageur
Looks can be deceiving
Publié le 30 sept. 2023 sur HotelsSuperior Shores presents a good front but once you're there, we found they have failed to maintain their property. The employees were friendly.
