Note fondée sur 961 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
This property is just gross. Dirty, outdated, clouded view out sliding glass door due to detiorated gas. The only positives about this place are the registration and tiki bar staff and location to the beach. I would never go here again.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Brett, General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback and for visiting Tybee Island. I'm truly sorry that your experience at Hotel Tybee didn’t meet your expectations. Cleanliness and comfort are always our top priorities, and we take your concerns seriously. I will be following up with our housekeeping and maintenance teams to ensure improvements are made immediately. We have many exciting changes planned for the off-season, including the installation of all new guest room lighting and soft seating. In the next month or two, we’ll have a really big announcement that I think will enhance our guest experience even further. I would love the opportunity to welcome you back in the future and show you the improvements we’re making. Until next time… safe travels.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Brett, General Manager, Gestion de l’hôtel
Thank you so much for visiting Tybee Island and for taking the time to share your rating. I'm thrilled you enjoyed your stay overall, and we are always striving to improve and make future visits even more special. This off-season, we have some exciting updates in the works! We’ll be installing brand-new lighting and soft seating in all guest rooms to enhance your comfort. Plus, in the next month or two, we'll be making a really big announcement that we can't wait to share. We hope you’ll consider staying with us again to experience all these exciting changes firsthand! Until next time...safe travels.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Great beach .
Excellent location.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Brett, General Manager, Gestion de l’hôtel
Thank you so much for staying with us at Hotel Tybee and for visiting beautiful Tybee Island! I’m thrilled to hear that you enjoyed the beach and our excellent location—we truly believe our spot on the island is something special. We're constantly working to enhance our guest experience, and I wanted to share that we have some exciting improvements planned during the upcoming off-season. Soon, we’ll be installing all-new guest room lighting and soft seating to make your next stay even more comfortable. And in the next month or two, we have a really big announcement coming that I think you'll love! We would be honored to welcome you back in the future and share these updates with you. Until next time...safe travels.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
I really didnt like the check in process and when I had to call about the wifi password they seemed annoyed. However, when I checked out in the morning the front desk staff were super helpful.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Brett, General Manager, Gestion de l’hôtel
Thank you so much for visiting Tybee Island and for sharing your experience at Hotel Tybee. I’m sorry to hear that the check-in process and wifi issue didn’t meet your expectations. We always strive to provide exceptional service, and your feedback helps us improve in these areas. I’m glad to hear our front desk team was able to assist you at checkout—I'll be sure to pass along your kind words to them. We have many exciting improvements planned this off-season, including new guest room lighting and soft seating that we believe will enhance your future stays. In fact, we’re gearing up for a really big announcement in the next month or two, and we'd love to welcome you back to experience all the updates firsthand. Until next time...safe travels.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Great stay! Brett was very friendly and hospitable! Loved the text messages about “goings on”
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Brett, General Manager, Gestion de l’hôtel
Thank you so much for choosing to visit Tybee Island and for staying with us at Hotel Tybee! I'm thrilled to hear that you had a great stay and appreciated my text messages. I love keeping our guests in the loop about all the fun things happening on the island. Your kind words about my hospitality mean a lot, and I’m glad I could help make your stay even better. We’re constantly working to improve our guest experience, and this off-season we have some exciting updates planned. Soon, we’ll be installing brand-new guest room lighting and soft seating to ensure even more comfort for your next visit. And in the next month or two, we’ll be sharing a really big announcement—something I think you’ll love! We’d be honored to welcome you back again in the future. Until next time…safe travels.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The property was extremely dirty. The floor was absolutely filthy. I had to wipe down with baby wipes and when brought to the front desks attention- nothing was offered other than to have house keeping come in to clean it and was given an eye roll and told that it was a beach hotel- some dirt is expected. The person who came to clean it just brought a dry mop and I was told it would work just fine. When I went behind her with a baby wipe to again show the filth on the floor she then went and got some cleaner to actually clean the floor and even then it was a subpar cleaning. We were denied early check in due to rooms still being cleaned- they clearly weren’t cleaned very well. The sheet had stains on them. Fixtures broken and visibly dirty. I emailed the general manager and received nothing back. Had I not been forced to pay at the time of booking I would have left and stayed elsewhere.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Brett, General Manager, Gestion de l’hôtel
Thank you for visiting Tybee Island and taking the time to share your feedback. I am truly sorry for the issues you encountered during your stay, and I deeply regret that your experience fell so far short of your expectations—and our standards. The cleanliness concerns you described, particularly the condition of the floors and linens, as well as the handling of your requests, are simply not acceptable. Please know that I take your comments seriously and will be addressing them with our team to ensure these issues are resolved. We have some exciting improvements planned for the off-season, including all-new guest room lighting and soft seating, and in the next month or two, we’ll have a major announcement that we can’t wait to share with our guests. I would love the opportunity to welcome you back in the future to experience these upgrades firsthand. Until next time… safe travels.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Right off of the beach
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brett, General Manager, Gestion de l’hôtel
Thank you so much for choosing to stay with us at Hotel Tybee and for visiting Tybee Island! I'm thrilled to hear that you enjoyed our beachfront location. We're always striving to make each guest's experience better, and I really appreciate your feedback. We have many exciting improvements planned for this upcoming off-season, and I’m particularly excited to share that we’ll be installing all-new guest room lighting and soft seating to enhance comfort. Plus, in the next month or two, we’ll have a really big announcement that I think you’ll love. We’d absolutely love to welcome you back in the future to experience these updates firsthand. Until next time...safe travels.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This place is filthy and poorly maintained.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brett, General Manager, Gestion de l’hôtel
Thank you for visiting Tybee Island and for sharing your feedback. I'm truly sorry to hear that your experience at Hotel Tybee didn't meet your expectations, particularly regarding cleanliness and maintenance. Please know that I take your concerns to heart and will address them with our team to ensure we improve in these areas. We have many exciting improvements planned during the upcoming off-season to enhance the guest experience. Soon, we’ll be installing all new lighting and soft seating in our guest rooms, which is just one of the steps we’re taking to update our property. In the next month or two, we’ll have a really big announcement that I think you’ll find exciting as well. We’d love to welcome you back in the future to see these changes firsthand. Until next time…safe travels.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
We love staying at Hotel Tybee!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brett, General Manager, Gestion de l’hôtel
Thank you so much for choosing to stay with us at Hotel Tybee and for taking the time to leave such a glowing review! It’s always wonderful to hear that our guests love their experience here. We take great pride in offering a relaxing, enjoyable stay for everyone who visits Tybee Island. We’ve got a lot of exciting improvements planned for the upcoming off-season, including all-new lighting and soft seating in our guest rooms to make your next stay even more comfortable. And keep an eye out in the next month or two—we have a really big announcement coming up that we can’t wait to share with you! We’d love to welcome you back in the future, and I’m sure you’ll love the updates we’re working on. Until next time…safe travels.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Everything was good. Me and my family enjoyed ourselves.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brett, General Manager, Gestion de l’hôtel
Thank you so much for choosing Tybee Island for your family getaway! I'm thrilled to hear that you all enjoyed your time with us at Hotel Tybee. We’re always striving to make every stay even better, and I’m excited to share that we have some fantastic improvements planned for the upcoming off-season. Very soon, we'll be installing brand-new lighting in all guest rooms and updating the soft seating to enhance your comfort. Plus, in the next month or two, we have a really big announcement that we can’t wait to share with our guests. We’d love to welcome you and your family back again in the future to experience these exciting changes. Until next time…safe travels.
