Ratings based on 944 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 2, 2024 on Expedia
The hotel and room were dirty and in great need of repairs.
Comment from Hotel Management
Oct. 7, 2024 by HM, Hotel Management
Dear Shawna, Thank you for taking the time to share your feedback with us. We sincerely apologize for the cleanliness and maintenance issues you experienced during your stay. This is not the standard we strive to uphold, and we appreciate you bringing it to our attention.Please know that we are committed to improving our facilities and services. Your comments will be shared with our management team to ensure that necessary repairs are made and that our cleaning standards are reinforced.We hope to have the opportunity to welcome you back in the future, providing you with the quality experience you deserve.Best regards,
by A traveller
Posted Oct. 1, 2024 on Expedia
Comment from Hotel Management
Oct. 7, 2024 by HM, Hotel Management
Dear Pearlene, Thank you for your feedback. We are happy you enjoyed your stay with us. We hope you visit us again soon. All the best,
by A traveller
Posted Oct. 1, 2024 on Expedia
It was ok but can be better
Comment from Hotel Management
Oct. 7, 2024 by HM, Hotel Management
Dear Matteo,Thank you for your feedback. We are happy you enjoyed your stay with us. We hope you visit us again soon. All the best,
by A traveller
Posted Sep. 29, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by hm, Hotel Management
Dear Kameron, Thank you for your review. We are sorry to see we did not live up to your expectations. We hope you give us another chance in the future. All the best,
by A traveller
Posted Sep. 28, 2024 on Hotels
Comment from Hotel Management
Sep. 30, 2024 by hm, Hotel Management
Dear Coutney, Thank you for your review. We are sorry to see we did not live up to your expectations. We hope you give us another chance in the future. All the best,
by A traveller
Posted Sep. 26, 2024 on Hotels
Comment from Hotel Management
Sep. 30, 2024 by hm, Hotel Management
Dear Tyler,Thank you for your feedback. We are happy you enjoyed your stay with us. We hope you visit us again soon. All the best,
by A traveller
Posted Sep. 24, 2024 on Hotels
Very clean and comfortable. Easy check in. And very convenient location.
Comment from Hotel Management
Oct. 1, 2024 by hm, Hotel Management
Dear Heather, Thank you so much for your kind words! We're thrilled to hear that you found our hotel clean, comfortable, and convenient. It's great to know that the check-in process was smooth for you as well. We hope to welcome you back soon for another pleasant stay! Safe travels!All the best,
by A traveller
Posted Sep. 23, 2024 on Hotels
Comment from Hotel Management
Sep. 30, 2024 by hm, Hotel Management
Dear Tina, Thank you for your review. We are sorry to see we did not live up to your expectations. We hope you give us another chance in the future. All the best,
by A traveller
Posted Sep. 19, 2024 on Expedia
This property was HORRIBLE. The bedding was dirty and there were crumbs all over the sink area. There was "bugs" all over the counter, tv, and table. The fridge was unclean and it would fall forward when you open it. There were people in the stairway smoking weed as well as a man who looked homeless, asleep in the stairway. The parking spaces were so close, I couldn't park my Infinite Q50 without going over the line, yet you are not allowed to park outside the parking space lines. The area around the hotel was old and dingy. I felt unsafe. I booked for 2 nights but didn't stay a single night. I was told the rooms were non-refundable and STILL left. Expedia should be ashamed of promoting this place. DON'T STAY HERE!! I see why they are non-refundable because you pay before you see the rooms and surrounding area. The ladies at the front desk were very nice, that was the only good part about this place.
by A traveller
Posted Sep. 18, 2024 on Hotels
