Note fondée sur 181 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pas de petit déjeuner
Publié le 16 sept. 2019 sur HotelsL’hotel Est correct et relativement propre , par contre le petit déjeuner est une blague parce qu’il y a juste de quoi partir avec un café et rien d’autre
Commentaires de Gestion de l’hôtel
16 sept. 2019 par Manager, Gestion de l’hôtel
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Manager, Gestion de l’hôtel
Hello Carol,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. It would be our pleasure to welcome you back in the future!
par un voyageur
Live savers!
Publié le 30 mai 2024 sur HotelsI moved my mom into a room after a storm knocked out power for thousands of people. She is on oxygen and uses a cpap. The hotel was packed! But the super nice man there helped us get parked and took good care of us. They were so kind and put mom in a room on the 1st floor since she can't do stairs. This is a no frills place than was perfect for our needs! I am so pleased.
Commentaires de Gestion de l’hôtel
1 juin 2024 par Manager, Gestion de l’hôtel
Hello Carol,We're delighted to hear that our team could assist you and your mom during a challenging time. Providing a comfortable and accessible stay is always our priority, and we're glad to have met your expectations. Your kind words are truly appreciated, thank you for choosing to stay with us.
par un voyageur
Two issues made a nice room 2-star
Publié le 25 mai 2024 sur HotelsThe room itself was okay for the most part. The two big issues I had were the following...
1. There was beard trimming or something of the sort on the shower wall, indicating it had not been cleaned from the previous tenant and the shower was nearing ankle deep water by the end of my shower.
2.The charging outlet was on the opposite side of the room, meaning I had to get up everytime someone contacted me for work while I was waiting for my phone to charge.
Aside from that, the bed was nice, the ac worked well, and the shower ran warm. Unfortunately those were 2 glaring issues that really affected my stay
Commentaires de Gestion de l’hôtel
27 mai 2024 par Manager, Gestion de l’hôtel
Hello Zoe, Thank you for sharing your feedback with us. We appreciate your comments about the bed, AC, and shower. We regret to hear about the inconveniences you experienced. It's important for us to address and improve on these matters for future guests to have a more enjoyable stay.
par un voyageur
Invest in guest comfort
Publié le 10 avr. 2024 sur HotelsStaff was nice, trees in the back were beautiful. Mattresses seemed stiff or old with old sheets. After I got Clorox wipes I was ok with being there.
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Manager, Gestion de l’hôtel
Hello Heidi, We're glad to hear you enjoyed our friendly staff and beautiful surroundings. We appreciate your feedback regarding the mattresses and will share this with our team for further review. Your comfort and satisfaction are important to us, and we thank you for bringing this to our attention.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Ron,We are thrilled to hear that you had an excellent experience during your stay with us! If you have any further comments or if there's anything else we can assist you with, please don't hesitate to contact us. We look forward to welcoming you back soon!
par un voyageur
Publié le 5 févr. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Manager, Gestion de l’hôtel
Hello Gustavo,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soon.
par un voyageur
Publié le 25 sept. 2023 sur Expedia
The key that I was given did not open the door. Had no window to check on my car at night. The space for my car was taken.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Manager, Gestion de l’hôtel
Hello Gus ,Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.
par un voyageur
Good night sleep
Publié le 21 juill. 2023 sur HotelsNice hotel, met the minimum standards.
Commentaires de Gestion de l’hôtel
23 juill. 2023 par Manager, Gestion de l’hôtel
Hello Jacqueline,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We appreciate you taking the time to share your experience.
par un voyageur
Publié le 29 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 juin 2023 par Manager, Gestion de l’hôtel
Hello Louis,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
