Note fondée sur 875 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
90 % des clients le recommandent
4,2 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
The room was roomie bed slept well.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Casandra, it's great to know you had a pleasant stay at Hampton Inn Tyler. We're pleased to hear the accommodations met your expectations, and the bed provided a restful night's sleep. Safe travels on your future adventures!
3 sur 5
par un voyageur

Neither exceptional or terrible accommodations

Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Darrell, thank you for sharing your feedback. Your insights are important, and the team is always looking for ways to improve. We hope to have the opportunity to provide you with an even better experience in the future.
5 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Customer Service, Gestion de l’hôtel
Ashton, thank you for staying with us at the Hampton Inn Tyler. Your positive rating is greatly appreciated by our team. We're looking forward to welcoming you back soon.
5 sur 5
par un voyageur de Centennial

Publié le 13 sept. 2024
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing, Victoria!At Hampton Inn Tyler, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
5 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Expedia
Loved staying here with the friendly staff!! No issues and will return.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Customer Service, Gestion de l’hôtel
Kellye, it’s wonderful to hear you had a great time at Hampton Inn Tyler. The team members are happy you enjoyed your stay. Looking forward to welcoming you back soon!
3 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing, Simon.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.
3 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service, Gestion de l’hôtel
Bobby, thank you for sharing your rating. The team always strives to provide a memorable stay for all guests. They welcome any specific feedback you might have to improve future visits.
3 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Customer Service, Gestion de l’hôtel
Shelly, thank you for sharing your feedback. We're glad you chose to stay with us and we hope to welcome you back in the future for an even better experience. If there is anything specific you would like to discuss or if there are ways we can improve, please do not hesitate to let us know.
2 sur 5
par un voyageur de White Oak

Publié le 3 sept. 2024 sur Expedia
we chose this hotel because of location but certainly because we could swim with the kids. there was no warning on their website or expedia that the pool was closed. I would have never chosen the hotel if i would have known. I was very upset and so were my kids. The staff "Joel" didn't seem to care either. He was less than helpful
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Customer Service, Gestion de l’hôtel
Wendy, thank you for sharing your feedback. It's disheartening to hear that your expectations regarding the pool were not met during your recent stay. The team strives to ensure all amenities are communicated clearly, and they will review this matter to avoid future misunderstandings. Joel is always committed to guest satisfaction, and this feedback is valuable for improvement. They hope you'll consider giving them another chance in the future.
5 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Todo bien, muy buena ubicación
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Customer Service, Gestion de l’hôtel
Joanna, nos alegra que hayas disfrutado de tu experiencia en Hampton Inn Tyler. Es genial saber que la ubicación fue buena para ti. ¡Esperamos volver a recibirte en el futuro!