Note fondée sur 250 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,4 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juin 2024 sur Expedia
Horrible
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're truly sorry to hear about your experience. Please reach out to us directly so we can address your concerns promptly.Sincerely, Hotel Manager
par un voyageur
Publié le 19 juin 2024 sur Expedia
Un lugar muy desagradable huele feo feo
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We apologize for your disappointing experience. Your feedback is important to us, and we will address the issues you've mentioned to ensure a more pleasant stay for all our guests.Sincerely, Hotel Manager
par un voyageur de Orlando
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Glen,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you so much for your fantastic review! We're delighted to hear that you had a 5-star experience with us. We look forward to welcoming you back soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you so much for your perfect rating! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 8 juin 2024 sur Expedia
Un lugar super asqueroso y sucio el cuarto estaba sucio y las sábanas de las dos camas igual olía super sucio 😪
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback with us. We're genuinely sorry to hear about your experience. Please rest assured that we take your comments seriously and will address these issues immediately. Your comfort and satisfaction are our top priorities, and we apologize for falling short of your expectations. We hope for another opportunity to better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Prefect Gem
Publié le 6 juin 2024 sur HotelsA huge storm rook out all power in Tyler. The hotel was amazing, generators, candles, offers to discount my room. They went above and beyond my expectations
I will stay here again if my travels have me in Tyler.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for sharing your experience! We're delighted to hear that despite the storm, our efforts to ensure your comfort and safety were appreciated. Looking forward to welcoming you back on your next visit to Tyler!"Sincerely, Hotel Manager
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you so much for your glowing review! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 21 mai 2024 sur Hotels
Front desk person and manager very friendly and helpful
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"Thank you for sharing your experience with us! We're delighted to hear that our front desk team and manager made your stay enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back soon!"Sincerely, Hotel Manager
par un voyageur
Publié le 19 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We apologize for falling short of your expectations during your recent stay. We take your comments seriously and will use them to improve our services. Please reach out to us directly so we can address your concerns further.Sincerely, Hotel Manager
