Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 nov. 2023 sur Expedia
Superbe hôtel, l'accueil chaleureux et la qualité des installations
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Eka Rosdiana, Gestion de l’hôtel
Dear hans,Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you found our hotel superb, the welcome warm, and the quality of our facilities top-notch.Your positive feedback is truly gratifying and serves as a great source of motivation for our dedicated team. We strive to create an environment where our guests feel not only welcomed but also pampered, and it brings us immense joy to know that we were able to exceed your expectations.At Adiwana Suweta, we are committed to providing a memorable stay for our guests, and we are thrilled to have succeeded in doing so for you. Your generous 5/5 score means the world to us, and we sincerely appreciate your kind words.We look forward to the pleasure of welcoming you back for another exceptional stay. If there is anything more we can do to enhance your experience in the future, please don't hesitate to let us know.Warm regards,Eka RosdianaResort Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Gede Eka Rosdiana, Gestion de l’hôtel
Dear Ibrahim,Thank you so much for taking the time to rate your stay at Adiwana Suweta with a perfect 5/5! We truly appreciate your feedback and are delighted to know you had such a positive experience with us. It’s always our goal to provide exceptional service and create unforgettable memories for our guests.If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to reach out. We value your insights and are always eager to enhance our offerings.We would be thrilled to welcome you back whenever your travels bring you to Bali or Ubud again. Whether you’re looking for relaxation by the pool or exploring the vibrant culture of the area, we’re here to ensure your stay is nothing short of fantastic.Thank you once again, and we look forward to hosting you in the near future!Warm regards,Eka RosdianaResort Manager
par un voyageur
Publié le 13 août 2024 sur Expedia
Delusione totale. Partendo dalla colazione molto misera senza il buffet… mai visto in un hotel 5 stelle.
Servizio pessimo, personale molto lento.
Dalle foto sembrava un hotel splendido, in realtà l hotel non supera le 3 stelle.
Delusione
Commentaires de Gestion de l’hôtel
16 août 2024 par Gede Eka Rosdiana, Gestion de l’hôtel
Dear Federico,Thank you for taking the time to share your feedback with us. I am truly sorry to hear that your experience at Adiwana Suweta did not meet your expectations, and I sincerely apologize for any disappointment you encountered during your stay.It’s unfortunate that our breakfast offering and service fell short of what you anticipated. We strive to provide a memorable experience for all our guests, and it is clear that we did not meet that standard during your visit. I also regret that the overall impression of our hotel did not match the expectations set by our photos. Your comments about the service and quality are taken very seriously, and we are committed to making the necessary improvements to ensure that future guests have a much better experience.We value your feedback as it helps us understand where we need to improve. We would be grateful for the opportunity to welcome you back and show you the true Adiwana Suweta experience that we pride ourselves on. I hope you’ll give us another chance to make your next visit a much more positive one.Thank you again for sharing your thoughts, and we hope to have the opportunity to serve you better in the future.Warm regards,Eka RosdianaResort Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
N/a
Commentaires de Gestion de l’hôtel
12 août 2024 par Gede Eka Rosdiana, Gestion de l’hôtel
Dear Tancredi Vitale,Thank you for taking the time to share your feedback and for providing us with your thoughts.I understand that your experience did not meet your expectations. I have been in contact with you regarding the concerns you raised and appreciate all the notes you provided. We are committed to addressing these issues and improving in the areas mentioned.Your input is valuable to us, and we will work diligently to make the necessary improvements. Thank you for your feedback, and I hope we can have the opportunity to better serve you in the future.Warm regards,Eka RosdianaResort Manager
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Beautiful villa with a private pool. Free bottled water daily. Incredible breakfast each morning. Very friendly and helpful staff. Great atmosphere.
Commentaires de Gestion de l’hôtel
2 août 2024 par Gede Eka Rosdiana, Gestion de l’hôtel
Dear Mark,Thank you so much for your wonderful review and perfect 5/5 score for Adiwana Suweta!We are delighted to hear that you enjoyed your stay in our beautiful villa with a private pool. Our team works hard to create an oasis of tranquility and luxury, and it's rewarding to know that you appreciated the experience.It's great to know that you enjoyed the daily provision of bottled water and found our breakfast to be incredible each morning. We believe that starting the day with a delicious meal is essential, and our culinary team is dedicated to providing a wide array of options to delight your palate.We’re thrilled that our staff made a positive impact on your stay. Our team is committed to providing friendly and helpful service, and it’s heartening to hear that their efforts contributed to your enjoyment.Creating a great atmosphere for our guests is one of our top priorities, and we are pleased to know that you felt the welcoming and relaxing ambiance throughout your stay. We strive to make every guest feel at home and at ease.Thank you once again for your kind words and for choosing Adiwana Suweta. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Gede Eka RosdianaResort Manager
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Gede Eka Rosdiana, Gestion de l’hôtel
Dear Metin,Thank you for your review and perfect 10/10 score for Adiwana Suweta!We are thrilled to hear that you had a wonderful experience with us. Your feedback is invaluable to us, and it is rewarding to know that we met your expectations. We are committed to providing the best service and experiences for our guests.We look forward to welcoming you back for another exceptional stay at Adiwana Suweta.Warm regards,Eka RosdianaResort Manager
par un voyageur
Publié le 26 juin 2024 sur Expedia
Hotel excelente, bien ubicado e instalaciones perfectas. Que decir del personal que son muy atentos y amables. Te ayudan con todo lo que puedas necesitar.
Desayuno exquisito con gran variedad de platos.
El único punto negativo es que nos tocó de vecinos unos guiris pesados que tenían la televisión más alta que mi abuela cuando no lleva los audífonos puestos.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Gede Eka Rosdiana, Gestion de l’hôtel
Dear Pablo,Thank you for choosing Adiwana Suweta and for sharing your wonderful review! We're absolutely thrilled you had an excellent stay with us in Ubud.Knowing you found our hotel to be excellent, well-located, and with perfect facilities truly warms our hearts. We strive to provide a comfortable and convenient base for exploring Ubud's beauty, and your praise for our attentive and helpful staff is fantastic to hear. We're also delighted that you enjoyed our exquisite breakfast with its wide variety of options.While we're disappointed to hear about the noisy neighbors, we appreciate you bringing it to our attention. We take guest comfort very seriously and will address this issue with the relevant parties.A perfect 5/5 rating means the world to us, Pablo! Your feedback will be shared with the entire team, and we're sure they'll be delighted to know they made your stay so enjoyable.Ubud offers endless beauty and adventure, and whenever your travels bring you back, we'd be honored to welcome you home to Adiwana Suweta once more. This time, we'll ensure your experience is completely peaceful and unforgettable.Thank you again for your fantastic review, Pablo. It truly means the world to us!Sincerely,Gede Eka RosdianaResort Manager
par un voyageur
Publié le 19 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Gede Eka Rosdiana, Gestion de l’hôtel
Dear Pablo Silva,¡Hola! We're absolutely thrilled to see your perfect 10/10 rating for Adiwana Suweta! Thank you so much for choosing us and for sharing your experience.Knowing you had an exceptional stay truly warms our hearts. We strive to provide an unforgettable experience in every aspect, and your score lets us know we're on the right track!We hope you enjoyed everything from our beautiful location and facilities to the delicious breakfast and attentive staff. If there were any specific highlights that made your stay truly perfect, we'd love to hear about them in a future review!Ubud offers endless beauty and adventure. Whenever your travels bring you back, we'd be honored to welcome you home to Adiwana Suweta once more.¡Muchas gracias por su calificación perfecta, Pablo!Sincerely,Gede Eka RosdianaResort Manager
par un voyageur
Publié le 13 juin 2024 sur Expedia
Absolutely amazing. Staff was very accommodating. Dwida and Dea was so sweet and amazing! I love it!
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Gede Eka Rosdiana, Gestion de l’hôtel
Dear Teiania,Wow! Your review of Adiwana Suweta is like sunshine on a perfect day! Thank you so much for choosing us and for sharing your incredible experience.Knowing you had an absolutely amazing stay and our staff made you feel truly accommodated fills us with joy. A special shout-out to Dwida and Dea – we'll be sure to share your kind words about their sweetness and amazing service with them!A perfect 5/5 rating means the world to us, Teiania! Your feedback is like gold, and we're so grateful you took the time to share it.Ubud offers endless beauty and adventure, and whenever your travels bring you back, we'd be honored to welcome you home to Adiwana Suweta once more.Thank you again for your fantastic review, Teiania. It truly brightens our day!Sincerely,Gede Eka RosdianaResort Manager
par un voyageur
Publié le 14 mai 2024 sur Expedia
Espectacular.
La atención impecable, lugar precioso.
Commentaires de Gestion de l’hôtel
17 mai 2024 par Eka Rosdiana, Gestion de l’hôtel
Dear Daniela,Thank you so much for your wonderful review and for giving us a perfect 5/5 score! We are truly delighted to hear that you enjoyed your stay with us.Your kind words about our impeccable service and the beauty of our resort mean the world to our team. We strive to make every guest feel special and it’s heartwarming to know we succeeded in making your stay spectacular.We are incredibly grateful to have had the chance to host you and to share a piece of Bali's magic with you. Your positive feedback inspires us to continue providing exceptional experiences for all our guests.We hope to welcome you back to Adiwana Suweta soon. We’d love to help you experience more of Bali’s beauty and charm on your next visit.Warmest regards,Eka RosdianaResort Manager
