Cocoa Ubud Private Villa Hotel Reviews

5 sur 5

par Alain

Villa + piscine + service chauffeur

Publié le 8 août 2016 sur Hotels

Un cadre magique pour qui aime revenir à la villa et se baigner dans sa piscine après une journée de visite.Un personnel au petit soin et un service de chauffeur au top joignable via téléphone fourni par l hôtel !!!

3 sur 5

par un voyageur

Publié le 13 sept. 2019 sur Expedia

I liked that private pool and the bed mosquito netting. However there were many bugs and some may enjoy this however we did not. There was one day where there was a big cockroach or beetle in our room. The staff was very friendly but did not speak English that great so was hard to communicate effectively .

Commentaires de Gestion de l’hôtel

13 sept. 2019 par Chandra, Gestion de l’hôtel

Thank you for taking the time to review our property. We do our best to minimize the bugs, we do pest control regularly and we have insect repellent. We cannot guarantee that there will be no bugs in the villa because we are located in Ubud which is famous with its nature. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Best regards,

5 sur 5

par un voyageur

Publié le 31 janv. 2019 sur Expedia

Excellent service! Friendly staff and they are really helpfull providing us best information during our stay. This villa can be your one bucket list for affordable price and also great stay!

Commentaires de Gestion de l’hôtel

6 févr. 2019 par Laksmi, Gestion de l’hôtel

Dear Guest. Thank you for your review and for choosing our villa. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our villa in the future. Best regards, Laksmi

5 sur 5

par un voyageur

Publié le 23 janv. 2019 sur Expedia

I love this villa, its really suitable for family vacation. I booked 2 bedroom private pool villa and this one is the best villa so far. Breakfast was good and staff were friendly and helpful. The pool is great with beautiful big garden. Will stay here next time when we go to Ubud!

Commentaires de Gestion de l’hôtel

25 janv. 2019 par Laksmi, Gestion de l’hôtel

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best regards, Laksmi

2 sur 5

par un voyageur

Publié le 21 janv. 2019 sur Expedia

Der har ikke været gjort noget ved dette sted i flere år. Det er slidt og ikke særligt indbydende. Synd for personalet, som ellers var hjælpsomme og imødekommende. Dette sted kan på ingen måde anbefales!

Commentaires de Gestion de l’hôtel

8 févr. 2019 par Laksmi, Gestion de l’hôtel

Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. “Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.If you come back to our hotel I would love to have the opportunity to speak with you directly, so please ask for me. We hope to see you again in the future and wish you the very best.

5 sur 5

par un voyageur de Beirut

Publié le 21 juill. 2018 sur Expedia

Commentaires de Gestion de l’hôtel

25 juill. 2018 par Risky Novi, Gestion de l’hôtel

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best regards, Risky Novi

4 sur 5

Recommandé
pour Tout le monde
par un voyageur de Sydney, Australia

Traditional Balinese style

Publié le 14 mars 2018 sur Expedia

If you want to stay in a quite traditional Balinese style villa this is for you. Staff excellent and shuttle into town great. Even get a mobile to ring them when ready for pick up.

Commentaires de Gestion de l’hôtel

24 mars 2018 par Risky Novi, Gestion de l’hôtel

Dear Sue, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards, Risky

4 sur 5

par un voyageur de JAPAN

素敵な時間過ごせました

Publié le 21 déc. 2017 sur Expedia

一泊だけでしたがとても素敵な時間が過ごせました。 Hotelの方に頼んでバーベキューセットを借りてお庭でできましたプールも広くて綺麗で楽しめましたただ夜に３部屋同時にbathを使用した為かお湯が途中から出なくなってしまいました朝には出るようになってましたとにかくお部屋が広くて快適でした

1 sur 5

par un voyageur de NSW Australia

A Disaster. The photos online misleading

Publié le 13 oct. 2017 sur Expedia

This was a major disappointment and very different from what the photos display, they have to have been photoshopped or taken10 years ago. The location is very isolated up many dark alleys without lighting . The hotel had a shuttle but you can only access it free once daily then you pay. The pool was pleasant although we spotted a couple of rats running across the lawn. We had rain the day we were there and the lawn area and stepping stones were under water 15cm. The Villa was filthy. Stained floors, old dirty cupboards. The sink was black with grime and mould. The roof leaked in bathroom and bedroom resulting in slippery floor. The toilet leaked on floor in second bathroom and neither toilets were fixed to the floor so rocked when you sat on them. The walls had dirty marks of some animal soiling and paint pealing . The filtered water cooler was leaking and the fridge and its cord sat in a pool of water. I have multiple pictures I will be sending through to Expedia. We paid for 4 night and could only tolerate 1. This 2 bedroom villa was very misleading and falsely advertised. Do Not, I repeat DO NOT stay here.