Note fondée sur 291 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juin 2024 par Iwan, Gestion de l’hôtel
Dear Taiana,Thank you for the positive review, We are happy to hear you had a great experience. We look forward to welcoming you again at Plataran Ubud Hotel & Spa.Plataran regards,Gede AriawanGeneral Manager
par un voyageur
Publié le 13 janv. 2020 sur Expedia
salle bain mal entretenue et salle, forte traces de calcaire dans la baignoire, poussière peu faite, tapis de bain avec des taches
Commentaires de Gestion de l’hôtel
13 janv. 2020 par Fisson, Gestion de l’hôtel
Dear Anonymous, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time with us and we appreciate your kind feedback. Your constructive comments are much appreciated and rest assured that we are taking the necessary actions to ensure our spirit of continuous improvement is not being compromised. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari Executive Assistant Manager
par un voyageur
Publié le 30 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 janv. 2020 par Fisson, Gestion de l’hôtel
Dear Firoza, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager
par un voyageur
Publié le 22 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2019 par Fisson, Gestion de l’hôtel
Dear Julien, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of Expedia community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon, Kind Regards, Fisson Sila Hari Executive Assistant Manager
par un voyageur
Publié le 10 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2019 par Fisson, Gestion de l’hôtel
Dear Mehdi,
Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations.
We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon,
Kind Regards,
Fisson Sila Hari
Executive Assistant Manager
par un voyageur
Publié le 2 août 2019 sur Hotels
Masseuse au spa excellente !
Yoga proposé par l'hôtel très sympa à l'extérieur avec vue sur magnifique jardin. J'y retournerai car très bon accueil.
Commentaires de Gestion de l’hôtel
16 août 2019 par Fisson, Gestion de l’hôtel
Dear isabelle,
Warmest greetings from Plataran Ubud Hotel and Spa,
Thank you for sharing your Plataran experience with the rest of the Expedia community - we are glad to hear you had a wonderful time, and that your stay with us exceeded your expectations.
We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon.
Kind Regards,
Fisson Sila Hari
Executive Assistant Manager
par un voyageur
Publié le 3 juill. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2019 par Agus, Gestion de l’hôtel
Dear Anonymous,
Warmest greetings from Plataran Ubud Hotel & Spa,
We would like to note that your feedback is appreciated, and we encourage you to share your further insight about your concerns.
I hope we will have other opportunities welcoming you again to Plataran Ubud Hotel and Spa,
Kind regards,
Agus Sutanto
Hotel Manager
par un voyageur
Parfait!
Publié le 7 janv. 2019 sur HotelsSuper hôtel. Tout est parfait! Quel service dans un cadre magnifique
Commentaires de Gestion de l’hôtel
22 janv. 2019 par Agus, Gestion de l’hôtel
Dear Anonymous,
Warmest greetings from Plataran Ubud Hotel & Spa,
Thank you very much for your great feedback, your feedback is essential to our ability to continue to improve our service.
We are pleased to hear that you enjoyed the experience at our hotel. We shared your feedback with the entire team and they were delighted to hear such great comments. Thank you for motivating our team and sharing your review.
We are all looking very much forward to welcoming you back soon.
Sincerely yours,
Agus Sutanto
Hotel Manager
par un voyageur de Seririt
Publié le 21 nov. 2018 sur Expedia
Suspicieux en diable vous sortez à 9h pour aller faite un tour en ville alors que le Check oit est à 12h et on vous rappelle lourdement que vous devez payer la note alors que vous avez laissé votre CB en garantie et signé le ticket du repas
15 mn pour le Check oit pour aller voir si vous avez consommé une boisson du mini bar.
Commentaires de Gestion de l’hôtel
3 déc. 2018 par Agus, Gestion de l’hôtel
Dear Bernard,
Warmest greeting from Plataran Ubud Hotel & Spa,
Thank you for your feedback and trust to cater your holiday in Ubud.
Your feedback is essential to our ability to continue to improve our service.
We have personally highlighted your concerned as our constructive feedback for better improvement.
We applied to check the minibar upon checking out is our procedures which applied to all of our guest.
Thank you very much for choosing Plataran Ubud Hotel & Spa as your destination in Bali.
We look forward to welcome you back to our hotel in what we hope, a not so distant future.
Sincerely Yours,
Agus Sutanto
Hotel Manager
par un voyageur
Publié le 29 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
3 déc. 2018 par Agus, Gestion de l’hôtel
Dear Anonymous,
Warmest greetings from Plataran Ubud Hotel & Spa,
We would like to thank you for considering our hotel as your holiday destination in Ubud and we look forward to the pleasure of welcoming you back to Plataran Hotel & Spa Ubud in a not too distance future.
Sincerely yours,
Agus Sutanto
Hotel Manager
