Note fondée sur 77 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,7 sur 5
100 % des clients le recommandent
4,7 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par The Hidden Paradise Ubud by EPS, Gestion de l’hôtel
Dear Mr/s. CHRISTELLEWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team
4 sur 5
par un voyageur

Very good

Publié le 29 déc. 2023 sur Hotels
Good. Hotel is perfect. People are very kind. Just expensive drink, eat. And not so toasty. I recommends.
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Corporate Management Team, Gestion de l’hôtel
Dear Mr/s. JhonWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team
5 sur 5
par un voyageur

Publié le 26 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2022 par The Hidden Paradise Ubud by EPS, Gestion de l’hôtel
Dear Mr/s. SEBASTIAN Warmest greetings from The Hidden Paradise Ubud by EPS Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback both positive and negative. We are pleased that you are happy to stay with us, We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team
5 sur 5
par un voyageur de Paris

Publié le 8 nov. 2019 sur Expedia
Best place ever !!! C’est le plus bel endroit ou j’ai séjourné de ma vie. Calme, reposant, la piscine sur la terrasse de la chambre est extrêmement avec une vue à couper le souffle. Le coucher de soleil est formidable. Le matin, des petits singe peuvent faire des apparitions pour le plus grand bonheur de nos yeux. Le personnel est très à l’écoute et attentionné. C’est surtout grâce à eux que l’expérience fut inoubliable. Je rêve déjà d’y revenir.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par The Hidden Paradise Ubud by EPS, Gestion de l’hôtel
Dear Mr/s. NatachaWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team
5 sur 5
par un voyageur

Publié le 28 sept. 2019 sur Expedia
Tout était parfait. L accueil, les services, surtout petit déjeuner dans la chambre. Un endroit paradisiaque en dehors du centre ville. Personnel super souriant même si nous avions quelques difficultés avec notre anglais. J y retournerai sans hésiter.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par The Hidden Paradise Ubud by EPS, Gestion de l’hôtel
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team
5 sur 5
par un voyageur

Publié le 3 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
31 janv. 2024 par The Hidden Paradise Ubud by EPS, Gestion de l’hôtel
Dear Mr/s. AnonymousWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team
5 sur 5
par un voyageur

Publié le 14 juill. 2019 sur Hotels
Bon séjour hôtel Magnifique avec superbe chambre avec piscine !
Commentaires de Gestion de l’hôtel
31 janv. 2024 par The Hidden Paradise Ubud by EPS, Gestion de l’hôtel
Dear Mr/s. FaresWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team
5 sur 5
par un voyageur

Chambre paradisiaque (comme promis)

Publié le 10 mai 2019 sur Hotels
Cadre de rêve avec chambre donnant directement sur piscine et vue sur la jungle. Personnel charmant. Aucun bruit, on se croirait seul au cœur de la forêt. A 10mn du centre d'ubud.
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
The property is stunning and overlooks the jungle. I stayed in one of the rooms that open up to the infinity pool overlooking the jungle. Waking up every morning and opening the curtains to the pool and view were the highlight of my stay. The staff was great and i had the most amazing hot stone massage by Eka. The property is a bit away from town but there is a free shuttle available if needed.
Commentaires de Gestion de l’hôtel
31 oct. 2024 par The Hidden Paradise Ubud by EPS, Gestion de l’hôtel
Dear Mr/s. TakeshiaWarmest greetings from The Hidden Paradise UbudThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We are pleased that you are happy to stay with us.We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience.Thank you and have a great day ahead.Best regards,The Hidden Paradise Ubud by EPSCorporate Management Team
4 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
Everything about the facility is great, but that they don't have anyone up in the morning to check out and handle machine to accept payment for services occured during the stay and I had to wait for 30 minutes for a guy to drive over, I think this can be done better, 1 online portal, 2 keep card on file at check in, 3 remind me of that a day or so before. Maybe this information was somewhere but a reminder would be nice
Commentaires de Gestion de l’hôtel
31 oct. 2024 par The Hidden Paradise Ubud by EPS, Gestion de l’hôtel
Dear Mr/s. JiaJieWarmest greetings from The Hidden Paradise Ubud Thank you for your stay with us and for sharing your experience with other travelers. Firstly, thank you for your feedback. We are pleased that you are happy to stay with us, but we do apologize to hear there were some issues. And for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. Your satisfaction is our top priority. This is much important for us, to know our guest satisfaction and hope we could always improve from all of our best quality to give our excellent service to all of our guest. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be a memorable experience. Thank you and have a great day ahead. Best regards, The Hidden Paradise Ubud by EPS Corporate Management Team