Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
2,5 Service et personnel
4,0 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Richmond
Publié le 5 mai 2019 sur Wotif
When we arrived they claimed they didn’t have our booking, they then tried to put us in a room that was of a lower standard than we had paid for, we had to insist, unfortunately communication was very poor.
This lack of communication made everything very difficult and frustrating.
We booked one of the cottages, which are located on the roof, this resulted in us hearing road noise 24/7
Breakfast was very disappointing, we ended up only eating once at the hotel.
The bathroom had no storage whatsoever, all items ended up on the ground. (There are numerous furniture stores down the road)
Our booking included transfers to the airport, we had to argue our point regarding this inclusion, which we eventually received via the owner driving us.
All in all not a pleasant experience staying at Vimala.
Commentaires de Gestion de l’hôtel
12 juin 2019 par Dewi, Gestion de l’hôtel
Dear Valued Guest,
Thank you for staying with us,
We are sorry for the experienced you get along stay with us,
We will keep improve for our best in the next future,
Thank you & Regards,
par un voyageur
Not a disappointment
Publié le 29 mars 2019 sur HotelsNice and clean place, breakfast was nothing special but okay, the pool was small and not the best but an OK stay over all.
Commentaires de Gestion de l’hôtel
5 avr. 2019 par Dewi, Gestion de l’hôtel
Dear Valued Guest,
Thank you for your review and have stayed with us,
We will keep improvement our best for the next future,
Thank you & awaiting your booking for the next.
Best Regards,
