Note fondée sur 220 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 oct. 2023 sur Hotels
par un voyageur
Publié le 21 sept. 2023 sur Expedia
Best view
par un voyageur
Grand confort
Publié le 30 janv. 2020 sur HotelsPeu d’ambiance et de chaleur humaine dans cet hotel mais les chambres sont extrêmement confortables et la literie est divine. Très bon petit déjeuner.
Il faudrait essayer de limiter les toutes petites bouteilles d’eau.
par un voyageur
Superbe vue
Publié le 26 mars 2019 sur HotelsHôtel très agréable et confortable au bord d’un lac avec une superbe vue. Choisir une chambre vue lac, au top! Buffet important avec du choix.
par un voyageur
Magnifique
Publié le 23 mars 2019 sur HotelsMagnifique hotel. Emplacement de rêve.
par un voyageur
Publié le 3 nov. 2018 sur Hotels
par un voyageur
Publié le 4 févr. 2018 sur Hotels
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Nice stay
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you very much for your positive review. We are extremely pleased to hear that you had a nice stay at our hotel. We aim to provide our guests with a pleasant and comfortable experience, and we are thrilled that we managed to meet your expectations.
If at any time during your stay you felt that we fell short in any of our services, we sincerely apologize. We truly value our guests' feedback as it helps us understand our areas of improvement to serve you better in the future.
Once again, we appreciate your kind words and hope to welcome you back soon at Hotel Lakend for another memorable stay.
Warm regards,
Arjun Belliappa
General Manager
Hotel Lakend, Udaipur
par un voyageur
Publié le 2 oct. 2024 sur Expedia
It’s good but they should improve a lot. Bathrooms are not in good shape not very clean .they don’t have smart TV in the room. Internet service is very poor.Staff is very good .Room service is excellent.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your feedback. We truly value the opinion of our guests, as it assists us in becoming better each and every day.
We are thrilled that you found our staff and room service to be excellent; our team works diligently to provide a high-quality experience for our clientele.
However, we are deeply sorry to hear about your concerns related to our bathrooms' cleanliness and the absence of a smart TV in the room. We have already addressed this issue with our housekeeping team, and taking steps to add smart TVs in every room.
We regret that our internet service was not up to your expectations. We are in the process of revamping our internet infrastructure to provide a seamless online experience for our guests.
Thank you once again for your candid feedback. We hope that you will provide us with the opportunity to serve you again in the future and surpass your expectations.
Warm regards,
Arjun Belliappa
General Manager
Hotel Lakend, Udaipur.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Rooms were not cleaned properly.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your recent experience at our hotel. I am really sorry to hear that you were not completely satisfied with your stay, particularly with the cleanliness of the rooms.
Housekeeping is a fundamental element of our accommodation, and we are sorry to read that the state of the room did not meet your expectations. This issue is not representative of the quality of service that we aim to provide our cherished guests. Take my assurance that your feedback has been taken very seriously. Our team has been notified and corrective measures will be taken immediately to ensure this situation does not recur.
We greatly value your feedback as it assists us in finding areas where improvements are required to enhance our future guests' stay. Fortunately, the issues you have mentioned are completely reparable, and prompt improvements will be followed soon.
We hope to welcome you again in the near future where we will spare no effort to ensure your comfort and satisfaction.
Warm regards,
Arjun Belliappa
General Manager
Hotel Lakend, Udaipur.
