Note fondée sur 453 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par veronique
Publié le 31 août 2016 sur Hotels
par un voyageur de Magalia
Publié le 23 sept. 2024 sur Expedia
I loved that it was very clean and had everything I needed: hair dryer, ironing board, microwave, frig, coffee maker, ice bucket, table and chairs to sit at, temperature control was just right. It also had a tv and remote which I didn't use because I was too tired when I got there late at night, and had to get up early. The comfortable bed made for a very restful sleep. I would definitely stay there again if I need a place to stay again in Ukiah. The price was very reasonable also.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Patricia, thank you for your wonderful review! We’re thrilled to hear that you found your room clean and well equipped with all the amenities you needed for a comfortable stay. It’s great to know that the bed provided you with restful sleep and that you found our rates reasonable. We would be delighted to welcome you back during your next visit to Ukiah. Safe travels, and we look forward to seeing you again!Best Regards, Customer Care Team
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Jezykita, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Customer Care Team
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Muy bien todo
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Jezykita, thank you for the positive feedback! We're delighted to hear that everything met your expectations. We look forward to welcoming you back in the future! Best Regards, Customer Care Team
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Friendly.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Mark, thank you for your feedback! We're pleased to hear that you found our staff friendly. Your comfort and satisfaction are important to us, and we look forward to welcoming you back.Best Regards, Customer Care Team
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Sook, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Customer Care Team
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Umm, what?
Publié le 6 août 2024 sur HotelsThe $50 deposit that was required for the room was credited the day after we checked out, then the credit for the deposit was returned to the hotel per their request from my bank. I contacted the hotel and after I went through unbelievable hardship to just get my money back. AVOID AT ALL COSTS.
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Derrick, we’re sorry to hear about the difficulties you faced with the deposit process and your overall experience. This is not the standard of service we aim to provide. We will investigate this matter thoroughly to address and resolve these issues. Please reach out directly to our management team so we can assist you further and ensure this is handled promptly. Thank you for bringing this to our attention.Best Regards, Customer Care Team
par un voyageur
Publié le 5 août 2024 sur Expedia
We were in Ukiah for one night. America's Best Value Inn was a perfect property. It was a great location, just off the freeway off ramp. It was clean, easy check in, safe, ample parking, and the pool functioned exactly as designed! Will definitely return if we visit Ukiah again.
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Greggory, thank you for your positive feedback! We’re delighted to hear that our location, cleanliness, and amenities met your expectations. It’s great to know that you enjoyed a smooth check-in process and the pool. We look forward to welcoming you back on your next visit to Ukiah!Best Regards, Customer Care Team
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
