Ratings based on 449 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 27, 2024 by Customer Care Team, Hotel Management
Dear Sook, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Customer Care Team
by A traveller
Posted Aug. 12, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Umm, what?
Posted Aug. 6, 2024 on HotelsThe $50 deposit that was required for the room was credited the day after we checked out, then the credit for the deposit was returned to the hotel per their request from my bank. I contacted the hotel and after I went through unbelievable hardship to just get my money back. AVOID AT ALL COSTS.
Comment from Hotel Management
Aug. 7, 2024 by Guest Experience Team, Hotel Management
Dear Derrick, we’re sorry to hear about the difficulties you faced with the deposit process and your overall experience. This is not the standard of service we aim to provide. We will investigate this matter thoroughly to address and resolve these issues. Please reach out directly to our management team so we can assist you further and ensure this is handled promptly. Thank you for bringing this to our attention.Best Regards, Customer Care Team
by A traveller
Posted Aug. 5, 2024 on Expedia
We were in Ukiah for one night. America's Best Value Inn was a perfect property. It was a great location, just off the freeway off ramp. It was clean, easy check in, safe, ample parking, and the pool functioned exactly as designed! Will definitely return if we visit Ukiah again.
Comment from Hotel Management
Aug. 7, 2024 by Customer Care Team, Hotel Management
Dear Greggory, thank you for your positive feedback! We’re delighted to hear that our location, cleanliness, and amenities met your expectations. It’s great to know that you enjoyed a smooth check-in process and the pool. We look forward to welcoming you back on your next visit to Ukiah!Best Regards, Customer Care Team
by A traveller
Posted Jul. 21, 2024 on Hotels
Comment from Hotel Management
Jul. 23, 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A traveller
Posted Jul. 19, 2024 on Hotels
Comment from Hotel Management
Jul. 23, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Posted Jul. 16, 2024 on Hotels
Comment from Hotel Management
Jul. 18, 2024 by Customer Care Team, Hotel Management
Dear Annette, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Customer Care Team
by A traveller
Posted Jul. 15, 2024 on Expedia
Clean, quiet room.
Comment from Hotel Management
Jul. 18, 2024 by Customer Care Team, Hotel Management
Dear Kim, thank you for your review! We're delighted to hear that you enjoyed your stay in our clean and quiet room. We hope to welcome you back again soon for another peaceful visit!Best Regards, Customer Care Team
by A traveller
Posted Jul. 12, 2024 on Expedia
Comment from Hotel Management
Jul. 16, 2024 by Customer Care Team, Hotel Management
Dear Arianny, thanks for your positive and generous rating. We feel glad to know that your time with us was great, and we look forward to hosting you soon! Best Regards, Customer Care Team
by A traveller
Posted Jul. 8, 2024 on Hotels
Comment from Hotel Management
Jul. 10, 2024 by Customer Care Team, Hotel Management
Dear Angela, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Customer Care Team
