Note fondée sur 758 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,2 Service et personnel
2,9 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Benoit
Un seul intérêt : le prix
Publié le 27 juill. 2017 sur HotelsQuartier peu rassurant. Beaucoup de passage la nuit. Chambre non fumeur qui sent le tabac... et des mégots sous la table de chevet.
par brouelle de canada
OK pour le prix
Publié le 4 juill. 2013 sur HotelsHotel en rénovation, donc pas très agréable, mais pour le prix c'est OK pour une escale
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 22 sept. 2024 sur Hotels
The room I booked was not available. In the end, I was given a partial refund for not having a 3 bed suite. There seems to be a mix up between hotels.com and Motel 6. Not having a 3rd bed was annoying for the sleeping arrangement.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nancy Y., Gestion de l’hôtel
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Todd-Hung,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best Regards, Customer Care Team
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Quiet and convenient. Bed very comfortable.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Lonnie,Thank you for your lovely feedback! We're delighted to hear that you found your stay quiet and convenient, and that the bed was very comfortable. We appreciate your kind words and look forward to welcoming you back for another enjoyable experience!Best Regards, Customer Care Team
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi William,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Customer Care Team
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Hi Lakana,Thank you for taking the time to rate our hotel. We value all feedback from our guests, and we're sorry to see that your experience fell short of your expectations. We would appreciate any additional comments or details you can provide about your stay to help us improve our services and facilities.We hope that you will consider staying with us again in the future, as we would like to have the opportunity to provide you with a better experience.Best Regards, Customer Care Team
par un voyageur
Publié le 2 sept. 2024 sur Hotels
No hot water extremely noisy I woke up like 20 times at 2,3,4,5,6 am only slept 2 hours you can hear a lot of noise from the upper floor and all the steps
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Hi Carla,We’re truly sorry to hear about the issues you faced with hot water and noise during your stay. It’s unacceptable that you were disturbed throughout the night and had a poor experience with the noise levels. We will investigate the hot water issue and take steps to address the noise problems, including exploring ways to improve soundproofing. We appreciate your feedback and hope to offer you a more comfortable stay in the future.Best Regards, Customer Care Team
par un voyageur
Publié le 25 août 2024 sur Expedia
Rally dirty room cockroaches Dead on the floor will never nook a room hear
Commentaires de Gestion de l’hôtel
26 août 2024 par Customer Care Team, Gestion de l’hôtel
Hi Guadalupe,We’re deeply sorry to hear about the cleanliness issues you experienced, including the presence of cockroaches. This is not the standard of cleanliness we strive for, and we are taking immediate steps to address this with our team. We appreciate you bringing this to our attention, and we are committed to resolving these issues to ensure a better experience for future guests. We hope you’ll consider giving us another chance to provide you with a much-improved stay.Best Regards, Customer Care Team
