Note fondée sur 736 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bien pour une nuit
Publié le 25 avr. 2024 sur HotelsTrès bien. Chambre propre et confortable. Petit déjeuner très correct. Deux points négatifs : la porte qui ne fermait pas bien et la piscine qui était vide.
Commentaires de Gestion de l’hôtel
25 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Thierry,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again.SincerelyHotel Manager
par un voyageur
Publié le 21 nov. 2022 sur Expedia
Tout m'a plu !
Commentaires de Gestion de l’hôtel
4 déc. 2022 par Kenny, Gestion de l’hôtel
Dear Valued Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We are happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you back!
par Pagès
Publié le 29 juin 2012 sur Hotels
On est bien accueilli Les chambres sont grandes, propres et la literie comme dans les autres établissements est sans reproche. Les matelas épais et confortables.Le seul petit regret est le manque d'ombre. A proximité 100 mètres il y a un bon restaurant Ukiah Garden où l'on est bien accueilli.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for the perfect rating! We're delighted to hear you had an amazing experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Very beautiful loved our stay will return
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you loved your stay and found our hotel beautiful. We can’t wait to welcome you back for another memorable visit!Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 30 août 2024 sur Expedia
Nice hotel for the price point. Room was clean, beds were comfortable, hot breakfast a plus as well. We would stay again if we happened upon Ukiah in the future.
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're thrilled to hear you enjoyed your stay, including the clean room, comfortable beds, and hot breakfast. We look forward to welcoming you back if you find yourself in Ukiah again. Safe travels!Sincerely, Hotel Manager
par un voyageur
Publié le 28 août 2024 sur Hotels
they said it was a pillow kissing and stains but we did thee maids job for them everything was put in a thee cart outside so they didn’t have to clean thee room at all full of liars
Commentaires de Gestion de l’hôtel
29 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ciara,Thank you for your feedback. We’re sorry to hear about your experience. It’s disappointing to learn that you feel misrepresented regarding the condition of the room. Our staff takes pride in ensuring all items are properly taken care of, and we strive for transparency. Please know that we value your concerns and will address them with our team. We hope to provide a better experience for you in the future. Thank you for bringing this to our attention.SincerelyHotel Manager
par un voyageur
Publié le 27 août 2024 sur Expedia
Staff super unhelpful - booking was made by accident at 8PM for the same day - and 5 min later we tried to cancel, but apparently their cancelation policy says they can only cancel before 4PM - how can I cancel before 4PM if booking is made at 8PM??? They stick to their nonsense policy no matter what. Enjoy your well earned $100.
Commentaires de Gestion de l’hôtel
30 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear about your experience and the frustration with our cancellation policy. We understand how inconvenient this must have been. Your comments will be reviewed to improve our services. We appreciate your input and hope we can better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2024 sur Expedia
Rooms are old and basic. Breakfast is decent and good for a budget hotel
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad you found the breakfast to be decent. We're sorry to hear that the rooms did not meet your expectations. We appreciate your comments and will consider them as we work to improve our facilities.Sincerely, Hotel Manager
