Note fondée sur 243 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 nov. 2023 sur Hotels
Le petit déjeuner doit être amélioré
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Hotel Management, Gestion de l’hôtel
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We would ensure make necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
par un voyageur
Publié le 24 juin 2018 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2018 par Javkhaa, Gestion de l’hôtel
Dear Sir/Madam, Thank you for selecting wonderful rating. I am delighted to learn that you enjoyed your stay and were impressed with our hotel location; it really is the best location for business travelers and to enjoy the City! We look forward to welcoming you back on your next visit to Ulaanbaatar, Mongolia. Kind Regards, Sales & Marketing department
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you so much for your review of our hotel. We are pleased to hear you were satisfied to stay with us.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you so much for your review of our hotel. We are pleased to hear you were satisfied to stay with us.
par un voyageur de Messina
Publié le 4 août 2024 sur Expedia
The hotel is beautiful outside and inside. Wonderful rooms, clean, confortable, silent, with city views. Good wifi. We had some problem to find the English TV channels and it was immediately resolved by Mr. Zahid Chowdhury, the General Manager, who is a gentle and helpful person.
About the Recepcion, our Check Out was quick and the boy was very gentle. But the Check In was not good because the woman in the Recepcion was not welcoming, not even a smile or a Good Afternoon, just orders and nuisance face.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Management, Gestion de l’hôtel
We appreciate your comments and will share these with our team and make necessary changes and actions, so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
par un voyageur
Publié le 4 août 2024 sur Expedia
3명가족이 넓게 편히 잘쉬다왔음
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you so much for your review of our hotel. We are pleased to hear you were satisfied to stay with us.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear guest, thank you for the review. We all look forward to welcoming back in the not too distant future!
par un voyageur
Publié le 2 août 2024 sur Expedia
I left my iwatch. Device location showed me theirs. But they didn’t give me back.
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Management, Gestion de l’hôtel
First of all, thank you for choosing our hotel.Secondly, after your check out we got a call about a watch left behind and we checked our Lost and Found items and found your watch. Our reception called Mongolian G- Mobile number which starts 9808.Since no one came to collect this watch, it is still in our Lost and Found Storage. We apologize for the inconvenience caused, however, it is regretful that you wrote false information.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
受付でプールは21時までと言われたが、行ったら20時までだった。日曜日は20時までとのこと。
2名で宿泊したがアメニティが1つだったり2つだったり、欠けているものがあった。
お風呂は赤サビは出なかったが、栓がないので湯船には入れず。
ただ前回も今回も湯船には髪の毛がたくさん落ちていて、清掃は期待できない。
この金額でこれか、と思う。
プールやサウナ、ジムの施設は良いが、タオルは聞かないとわからないところに隠されていたらスタッフから声もかけられず不親切。
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, We appreciate your comments and will share these with our team and make necessary changes and actions, so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Thank you
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear guest, thank you for the review. We all look forward to welcoming back in the not too distant future!
