Note fondée sur 269 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Dirk, Gestion de l’hôtel
Dear Erdogan,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your positive feedback, as it helps us improve and provide the best possible experience for our guests.Hope to see you in near future.Sincerely,Dirk Bansemer,General Manager
par un voyageur
At international standards
Publié le 2 août 2023 sur HotelsModern, at international standards.
Nothing fancy but does offer a comfortable stay.
Commentaires de Gestion de l’hôtel
21 août 2023 par Dirk, Gestion de l’hôtel
Dear Benjamin,Thank you for sharing your feedback. We are delighted to know that you found our establishment modern and up to international standards. Our focus is on providing a comfortable experience for our guests, and we are glad that you enjoyed your stay. We hope to welcome you back for another comfortable stay in the future.Sincerely,Dirk Bansemer,General Manager
par un voyageur
Publié le 19 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2022 par Crystal , Gestion de l’hôtel
Dear valued guest,Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us and for sharing your experience with us. Thank you for your review and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar.Best regards,Dirk BansemerGeneral Manager
par Marco Paulo de Paris
Génial!
Publié le 6 janv. 2016 sur HotelsExcellent hôtel avec un confort hors normes. le personnel est très serviable et la restauration au top. Notamment le restaurant japonais qui sert du bœuf Wagyu. TOP!
Commentaires de Gestion de l’hôtel
12 oct. 2016 par General Manager, Gestion de l’hôtel
Dear Marco Paulo,
Thank you for the kind words shared on Hotels.com page.
What a pleasure for us to know you liked your stay at our hotel so very much, especially our F&B outlets and the service our staff members provide. It's a feedback like yours that makes us all proud to be a part of the Kempinski Hotel team!
we hope to see you again when your travels bring you back to the area!
Yours in Hospitality,
Kempinski Ulaanbaatar Team
par un voyageur
Publié le 28 déc. 2023 sur Hotels
par un voyageur
Publié le 25 déc. 2023 sur Expedia
飛行機が遅れ、深夜の3時過ぎにホテルに到着しましたが、問題なくチェックイン出来ました。チェックアウトも、早朝5時でしたが、問題ありませんでした。朝食はつけませんでしたが、1泊目の朝食をサービスしてくれました。オムレツが美味しかったです。テレビもロシアの番組が見れて良かったです。
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Dirk, Gestion de l’hôtel
Dear Kenshin,Thank you for choosing Kempinski Hotel Ulaanbaatar. We are delighted to hear you had a wonderful experience at our hotel. We hope to see you again soon to enjoy our latest offerings including our new Sakura Restaurant menu.Thank you.Sincerely,Dirk Bansemer,General Manager
par un voyageur
Delightful
Publié le 9 nov. 2023 sur HotelsGreat Service, Breakfast is fantastic and the various amenities and mix of restaurants helps with variety. The Lundry service is phenomenal. There was nothing I can think of that lacked in this experience. I was there for 8 days, and it was delightful.
Commentaires de Gestion de l’hôtel
13 nov. 2023 par Dirk, Gestion de l’hôtel
Dear Christian,Thank you for sharing your delightful experience at Kempinski Hotel Ulaanbaatar! We're thrilled to learn that you enjoyed our great service, fantastic breakfast, and the variety of amenities and restaurants we offer.It's wonderful to hear that our laundry service met your expectations and contributed to a seamless stay. We're especially pleased that your 8-day stay with us lacked nothing, and that we could make your time in Ulaanbaatar enjoyable.We appreciate your kind words and look forward to welcoming you back for another exceptional stay whenever your travels bring you to Mongolia.Sincerely,Dirk Bansemer,General Manager
par un voyageur de Singapore
Publié le 5 oct. 2023 sur Expedia
The Kempinski Hotel Khan Palace is a solid place to stay. It is one of two five star hotels in Ulaanbaatar, the other being the ShangriLa whose room rates are more than double the price. The Kempinski rooms are old fashioned, but they are large, clean, very functional and the king size bed was very comfortable. Bathroom was also nice and included a Japanese washlet type toilet. The breakfast in the lobby restaurant was outstanding with lots of food choices. Front desk was super helpful and accomodating. Finally, the Japanese sushi restaurant on the second floor was very good! I highly recommend this hotel.
Commentaires de Gestion de l’hôtel
7 oct. 2023 par Dirk, Gestion de l’hôtel
Dear Joshua,Thank you for sharing your positive experience at Kempinski Hotel Ulaanbaatar. We greatly appreciate your kind words and thoughtful feedback.We are delighted to hear that you found value in our offering, especially in comparison to other five-star hotels in Ulaanbaatar. It's wonderful to know that you enjoyed our spacious, clean, and comfortable rooms, as well as the well-appointed bathroom. We're pleased that you found our breakfast offerings outstanding and that our front desk team was able to provide you with excellent service.Your recommendation is truly appreciated, and we look forward to welcoming you back for another enjoyable stay. If there's anything more we can do to enhance your future visits, please do not hesitate to let us know.Sincerely,Dirk Bansemer,General Manager
par un voyageur
Publié le 3 oct. 2023 sur Expedia
Hotel staff was really nice. When I had a trouble, he always helped me. I would like to express my deep appreciation. Thank you.
Commentaires de Gestion de l’hôtel
5 oct. 2023 par Dirk, Gestion de l’hôtel
Dear Aiko,Thank you for taking the time to share your kind words and positive experience at Kempinski Hotel Ulaanbaatar. We're thrilled to hear that our staff provided exceptional service during your stay and were always there to assist you when needed.Your appreciation means a lot to us, and it's always our pleasure to ensure our guests have a memorable and comfortable stay. We'll be sure to pass on your appreciation to our dedicated team members. We look forward to welcoming you back for another outstanding stay.Sincerely,Dirk Bansemer,General Manager
par un voyageur
Publié le 25 sept. 2023 sur Expedia
Nice comfortable place. Helpful staff. All the amenities.
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Dirk, Gestion de l’hôtel
Dear Otto,Thank you for choosing us and for your kind words! We're delighted to hear that you found our hotel to be a nice and comfortable place with helpful staff and all the amenities you needed. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Sincerely,Dirk Bansemer,General Manager
