Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
par un voyageur
Publié le 30 oct. 2021 sur Hotels
par un voyageur
Publié le 16 oct. 2021 sur Expedia
Good
par un voyageur
Publié le 12 mars 2021 sur Hotels
par un voyageur de Kolkata
Publié le 2 juill. 2020 sur Expedia
Firstly, the Hotel doesn’t provide WiFi. The tap in the room completely loose fitting, sometimes it comes out easily from the socket. In spite of this lack of service the Hotel doesn’t allow you an hour of late chek-out. The staff in the reception with whom I requested an hour late chek-out came out as extremely rude and unprofessional. I’ll think many times before recommending the property to any of my acquaintance.
par un voyageur
Best weekend location near Kolkata
Publié le 12 nov. 2018 sur HotelsThis is one of the finest located Hotels near Kolkata. View is excellent, Hotel architecture is awesome and one can spend a nice weekend here which is only 65 kms. from Kolkata.
Nice well maintained lawn, comfortable swimming pool, comfortable room size and each room is having attached balcony.
Improvements are needed in following areas:-
1. Approach road - it is very bad and needs to be converted into a hard top one. Otherwise, during rainy season, it will become dangerous to negotiate.
2. Some essential furniture like dressing table and study table be provided.
3. Housekeeping has to be improved in line with national norms.
4. Ambiance in the dining hall has to be improved.
5. Also serving of tea and snacks in the lawn should be started in the afternoon.
6. For the long term, attached toilet should be redesigned to include the wash basin inside it.
Commentaires de Gestion de l’hôtel
26 déc. 2018 par Guest Relation Manager, Gestion de l’hôtel
Dear Guest,
Thanks and regards for your valuable feedback, which will always help us to improve, wish to have you again in our property to serve you better in future.
Recommandé
pour Tout le mondepar un voyageur
Nice hotel with excellent room service staff.
Publié le 20 oct. 2018 sur Expedia
Pour : Location, rooms, food, service.
Contre : Bathroom fixtures and intercom should be improved.
Emplacement : Visit Sarat Chandra Chattopadhyay's last home at Samtabere / Panitras border.
Nice hotel with very spacious rooms. Very comfortable. Excellent room service staff. Pleasant drive from Kolkata except the last 0.5 KM. And it has a lift (unlike what EXPEDIA site states). Food was superb Bengali cuisine.
However, there are serious issues and communication gaps between Expedia and hotel accounts. At the time of checking out, I was told that I have 'not paid' the room tariff to Expedia because Expedia had instructed them to collect the money from me. This soured the entire three days' of a very pleasant stay.
