Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
3,9 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de Lachine
Super de belle change bien située
Publié le 19 mars 2017 sur Expedia
Pour : Belle chambre, grande et bien décorée. Emplacement a quelques minutes à pied du phare, Resto et épiceries.
Contre : Nettoyer la piscine
Chambre impeccable et belle vue. Seul hic est que la piscine n'était pas très bien nettoyée et on ne s'est pas baignés.
par un voyageur
Publié le 24 mars 2024 sur Hotels
par un voyageur
Publié le 5 mars 2024 sur Hotels
par un voyageur
Publié le 24 oct. 2022 sur Hotels
par un voyageur
Publié le 16 janv. 2022 sur Hotels
par un voyageur
Publié le 15 déc. 2021 sur Expedia
The worst service we have ever received from a hotel/Bnb. It was a very hot 32 degree day and the air conditioner was broken in our room. We asked for another room when we we told the bnb was fully occupied which was understandable. We then requested that we get a refund for our accommodation because we couldn’t stay in a room that was so hot. The owner told us we needed to wait for her maintenance guy who was a 2 hour drive away, let alone the amount of time it would take him to repair a broken unit. She REFUSED to give us our money back. We had to cut our losses and find somewhere else to stay which was much more reliable. The owner displayed absolutely no hospitality or professionalism at all.
par Piwe
Publié le 16 juill. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2017
Dear Piwe,
Sorry we were unable to make you happy. We certainly tried but to no avail.
Kind regards,
Janine
par Amos
Amos at Chartwell
Publié le 23 juin 2017 sur HotelsMy stay at Chartwell guest house was amazing! Excellent serene homely environment with great staff.
Commentaires de Gestion de l’hôtel
22 juill. 2017
Thank you Amos
par GAIL
UPMARKET, PERFECT FOR A BUSINESS TRIP
Publié le 19 mai 2017 sur HotelsA safe area - security cameras on the road and guards patrol the area. The Guest House is within a short driving distance of a shopping mall, so is conveniently located. The spacious room is spotless and has everything one needs - toiletries in the bathroom, a microwave oven and toaster, minibar with soft drinks and snacks, hairdryer, etc. Fast WiFi that works perfectly. The owner has paid great attention to detail and every little thing is in place and has been carefully selected. The bed is very comfortable and made up with fresh, crisp white linen and comfortable pillows. The staff are friendly, efficient and helpful. I will definitely stay there again.
Recommandé
pour Tout le mondepar un voyageur de UK
Convenient for Durban Airport
Publié le 17 mai 2017 sur Expedia
Pour : Comfortable and convenient location.
Contre : Bette signage outside.
Emplacement : Can't comment, orther than very close to the coast.
Just needed somewhere to stay after arrival at the airport, before moving on the next day. The hotel was a relatively easy drive (with SatNav), though hotel wasn't clearly marked from the road, but shoeing as 88 Chartwell Drive, rather than as 'guest house.
The room was good sized, with sofa, large tv, good bathroom and comfortable bed. The room had coffee facilities, refridgerator and 'honesty bar'
Breakfast was good.
Would certainly use again, if needi somewhere to stay in Durban.
Commentaires de Gestion de l’hôtel
2 juill. 2017 par Janine , Gestion de l’hôtel
Thank you David for your kind words and positive review. We don't have a large bnb sign for security reasons (people pretending to be from the department of labour etc) and because we don't want walk in guests late at night disturbing our guests.
