Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2022 sur Expedia
Bel hotel moderne, personnel très compétent.
Kids club épatant !
par un voyageur
Publié le 14 juill. 2024 sur Hotels
par un voyageur
Publié le 1 juill. 2024 sur Hotels
par un voyageur
Publié le 29 juin 2024 sur Expedia
Lots of loud tf free a q Russian music we don’t like
par un voyageur
Publié le 28 juin 2024 sur Expedia
朝食の際にスタッフの配慮ですごく不快な思いをしました。2度と泊まりたくないホテルです。
par un voyageur
Publié le 25 juin 2024 sur Expedia
Everything was fine
The bathroom was smelling of damp
par un voyageur
Publié le 5 juin 2024 sur Expedia
The beach was amazing and the hotel, rooms, and pools were very clean. The staff was also very friendly. Overall, Araliya Beach Resort & Spa was amazing.
par un voyageur
Publié le 1 mai 2024 sur Expedia
Great hotel
par un voyageur
Publié le 18 avr. 2024 sur Hotels
par un voyageur
Massive disappointment - stay elsewhere
Publié le 14 avr. 2024 sur HotelsNot 5 star. If you want an okay 4* then you might not be disappointed. We stayed for 5 nights and opted for breakfast only. The worst part was the attitude of the staff throughout the stay- Very rude, unfriendly and unhelpful, especially the travel expert who just sat on his phone and unless you were going to the airport just suggested you walked everywhere… he quoted 100US dollars for the journey to the airport which was obscene. We literally walked to BSL taxis (who we would thoroughly recommend) at the end of the drive and arranged a driver to take us to the airport for less than half the price.
The room was a good size and well cleaned by housekeeping who seemed to be the only staff who cared about their job. It was very noisy every morning so if you are hoping for a lie in do not stay here! Breakfast although included in price was chaotic and unpleasant as an experience and after trying it twice we just went else where and would advise to avoid. Overall we would thoroughly recommend Unawatuna as a place to visit but would strongly advise to stay elsewhere as this hotel was such a disappointment! We didn’t eat in the hotel for lunch or dinner as we were just desperate to escape each day and go somewhere else but heard from multiple other guests that the all inclusive options were awful similar to our experience of the breakfast.
