Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Paris
Super chambre d'hôtel !
Publié le 7 mars 2018 sur Expedia
Pour : La chambre, la terrasse et la salle de bains, avec une porte coulissante pour la douche !!!!!!
Contre : Nous n'avions pas de savon, shampoing et gel douche... C'est dommage...
Le petit déjeuner était vraiment très léger.
Nous n'avons passé qu'une nuit au Deepal, mais nous avons adoré la chambre, très jolie et bien aménagée.
Nous avions une petite terrasse privée, trop agréable ! Le wifi marchait plutôt bien. Il y a des travaux à proximité, mais ça ne nous a pas trop dérangés.
Le petit dej était par contre plutôt light...
Commentaires de Gestion de l’hôtel
8 mars 2018 par Manager, Gestion de l’hôtel
dear sir,
thanks for the nice review about hotel.
par un voyageur
Publié le 27 déc. 2019 sur Expedia
Don't do a mistake. Never book this "amazing" Sea view villa. We stayed only 2 nights out of 6 we'd booked just because we had nowhere else to stay. As soon as we found a decent place to stay we left this awful place. First of all the view from our balcony was like in the middle of a building lot. On the edge of our balcony, I mean right next to it - they had massive construction going on. From early morning to 10:30 PM construction was in full swing with all the noise that comes with it. That is not really the view and the sound you expect when going on vacation to Sri Lanka, when ordering a "sea view" place on a beach. Trust me, you won't see any sea, any ocean or anything beautiful. We were really shocked. Ignoring the fact they don't provide any soap or shampoo. The cherry on top was a room full of rat's excrements (on the floor or even around dishes and on a counter) and the rat itself running around in the room and all our suitcases, tearing plastic bags or other things. The excrements were all over the place so this means the room hadn't been cleaned. The toilet was not working. The dining area was so worn out that you loose the appetite the moment you enter it. The balcony furniture looked like dogs' chewing toys so you can scratch your arms on it (teeth marks all over the armrests). I guess the worst part was when after sending pictures to expedia - the hotel denied everything and said the pictures were not from their room :D the hotel never issued a refund
Commentaires de Gestion de l’hôtel
28 déc. 2019 par Regards, Rahul, Gestion de l’hôtel
Hi, There! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn’t happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future.
par un voyageur
Publié le 30 nov. 2019 sur Hotels
Рядом две стройки.
Commentaires de Gestion de l’hôtel
2 déc. 2019 par С уважением, Вишал, Gestion de l’hôtel
Привет, Виталий! Извините за возникшую проблему. Мы должным образом учтем ваши отзывы и обеспечим лучшее обслуживание в будущем. Хорошего тебе дня :)
par un voyageur
Publié le 13 nov. 2019 sur Hotels
A nice place close to the beach, friendly staff and very helpful. A good breakfast and a nice bed, air conditioning.
Commentaires de Gestion de l’hôtel
13 nov. 2019 par Regards, Navneet, Gestion de l’hôtel
Thank you for sharing your seamless experience, Therese! We’ll look forward to your next visit as we wish to continue serving you in the same manner repeatedly.
par un voyageur
Publié le 28 févr. 2019 sur Expedia
This is a decent place in a very good location right next to the beach.
However, it should be made known that they are building a behemoth of a building directly behind this property. When you see Unawatuna and how all the buildings are below the palm tree line....then this huge square building/hotel right at the end of the beach...you wonder why this has been allowed.
It isn't the fault of the Sea View property...but people should at least be aware of the building going on....which is probably about 90% complete as of Feb 21.
Commentaires de Gestion de l’hôtel
15 mars 2019 par sanjeewa fernando, Gestion de l’hôtel
thanks for the nice review about hotel
par un voyageur
Hyvä hintalaatu hotelli.
Publié le 14 févr. 2019 sur HotelsHyvä aamupala ! Vastinetta rahalle oli hyvin, hyvä ilmastointi.
Commentaires de Gestion de l’hôtel
23 févr. 2019 par sanjeewa, Gestion de l’hôtel
dear sir,
thanks for nice review about our hotel
par un voyageur
Publié le 9 juin 2018 sur Hotels
Commentaires de Gestion de l’hôtel
23 juin 2018 par sanjeewa, Gestion de l’hôtel
poor man
par un voyageur
Publié le 14 avr. 2018 sur Hotels
Fantastic location, right on the beach. Safe for the kids. Friendly environment
Commentaires de Gestion de l’hôtel
16 avr. 2018 par sanjeewa fernando, Gestion de l’hôtel
dear sir,
thanks for the nice review about hotel.
par un voyageur
Do not reserve by inrernet!
Publié le 6 mars 2018 sur HotelsI reserve room for two nights. Exellent room, beach front, sea view. But I dont get this kind of room. I complain, but said they have no beach fron rooms. I get room backyards house. Beside the hause building very big hotel. They dont clean the room. Breakfas was simple.
Commentaires de Gestion de l’hôtel
8 mars 2018 par Manager, Gestion de l’hôtel
dear guest,
thanks for the review about hotel.the room you booked , we never put it was a sea view room.also we provide a large room with kitchen.
please be kind to write review in your hart.
Recommandé
pour Tout le mondepar un voyageur de London
Beautiful hotel, right on the beach
Publié le 18 déc. 2016 sur ExpediaWas an amazing experience, best place I have been too. Food was amazing, staff were incredibly friendly, so close to the beach which is beautiful. Would definitely recommend and will definitely go back
Commentaires de Gestion de l’hôtel
3 mars 2018 par THE MANAGER, Gestion de l’hôtel
thanks