Note fondée sur 18 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,9 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par Thierry

Publié le 30 déc. 2016 sur Hotels
Accueil sympathique, bonne cuisine, relaxation
Commentaires de Gestion de l’hôtel
28 nov. 2018 par The Malachite Manor Team, Gestion de l’hôtel
Thank you for your wonderful feedback, we really appreciate it. Since your last visit, we added an eco-pool and a satellite restaurant on the side of the rolling lawns with a wooden deck overlooking the farm dams. It will be great to welcome you back soon, so you can enjoy our added facilities. Have a lovely day further and we look forward to hearing from you again soon.
5 sur 5
par un voyageur

It’s the little things that make it!!!

Publié le 12 nov. 2023 sur Hotels
You know the difference of a nice hotel to a great one is the little things.We were there for one night and leaving early the next morning and the staff were incredibly helpful and accommodating from packing us a packed breakfast to assisting us with info.The rooms are unique with the finishes and the ambiance created.we loved the wood.makes the place feel a bit closer to nature.The hotel and the room was very clean and comfortable.The tea station was well stocked with fresh milk in the fridge.in the bathroom the toiletries supplied were in large containers and not these dinky ones you usually find.The gardens were well kept.my only complaint is that I only got to spend the one night there.will defiantly put it on the list of places to revisit.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 11 sept. 2023 sur Hotels
5 sur 5
par un voyageur

Highly recommend

Publié le 8 mars 2023 sur Hotels
Very lovely place. The room was perfect. The service great. Love the wood in the bar area and the peacock family that greeted us each morning.
Commentaires de Gestion de l’hôtel
8 mars 2023 par Mike, Gestion de l’hôtel
HI Stephanie Thanks for the great review so glad you enjoyed your stay with us Hope to see you soonKind RegardsMike
5 sur 5
par un voyageur

Well worth a visit

Publié le 22 mars 2022 sur Hotels
A special spot in a beautiful part of the world
3 sur 5
par un voyageur

Nice stay

Publié le 20 déc. 2019 sur Hotels
The property was nice and the rooms were decent. I was disappointed with the view and lack of activities at the venue. Service was good and the food at the restaurant was okay.
4 sur 5
par un voyageur

Lovely hotel

Publié le 22 mai 2019 sur Hotels
Awesome location and comfortable clean room with a comfortable bed. The staff were great. The breakfast was delicious but unfortunately neither of us enjoyed our dinners. One suggestion would be to improve upon the extractor fan/ ventilation in the kitchen if possible as the passages/closer rooms smell of cooking.
5 sur 5
par un voyageur

Publié le 24 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2019 par Willem, Gestion de l’hôtel
Dear Anonymous, yet valued guest, We appreciate the rating you extended to us. Thank you for taking the time complete the review. Hopefully you will visit us again soon. Warmest Regards Willem from Malachite Manor
3 sur 5
par un voyageur

Nice lodge; poor room.

Publié le 30 déc. 2018 sur Hotels
Friendly welcome, but that’s where the good news ends. Our room, immediately adjacent to the kitchen and restaurant, filled with the smell of frying food from about 4pm. Our request to change rooms was denied. As the restaurant filled, so the noise level in our room escalated. The layout needs review. Breakfast was good.
Commentaires de Gestion de l’hôtel
8 janv. 2019 par Willem, Gestion de l’hôtel
Dear Paul, Thank you for your feedback well received. We are so sorry to hear that you had such a disappointing experience with us. We were fully booked at the time you requested an alternative room, otherwise we would have been more than happy to move you. We are in the process of re-enforcing the room door to limit the noise from the restaurant. We do hope to see you again soon to re-evaluate our services. Warmest Regards
4 sur 5
par un voyageur

Good choice in Underberg

Publié le 8 oct. 2018 sur Hotels
We very much enjoyed our stay at Malachite Manor. The room was spacious and well equipped. All staff members were very pleasant and helpful. Breakfast was nice. We also had dinner there and we would definitely recommend it. With a special mention for the absolutely delicious lamb curry. Should you book a tour to Sani Pass via Trip Advisor, then you can choose to be picked up at the hotel at no extra cost.
Commentaires de Gestion de l’hôtel
22 nov. 2018 par Willem, Gestion de l’hôtel
Thank you very much for staying with us. It was such a pleasure to have shown you our gem in the heart of the Southern Drakensberg. We do hope that you will return soon. Have a lovely day further. Warmest Regards Malachite Manor Team
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