Note fondée sur 96 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,0 Propreté de la chambre
2,9 Service et personnel
2,4 Confort de la chambre
1,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
TRAP HOUSE
Publié le 19 août 2024 sur HotelsThe hotel had an odor. Then I got to the room checked my bed it had hair and crumbs in the bed. It had roaches crawling up the walls. There were several dead roaches on the floor. The bathtub was dirty. It felt like I was at a crack house.. I don’t recommend at all. Even after the clerk checked the room before I went in it still had all of those issues.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Tim, Gestion de l’hôtel
Apologies for the problems you had faced, Chimere! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
par un voyageur
Publié le 29 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 avr. 2024 par Ashish, Gestion de l’hôtel
Thank you so much Majed.
par un voyageur
Publié le 18 avr. 2024 sur Expedia
Customer service
Commentaires de Gestion de l’hôtel
18 avr. 2024 par AJ, Gestion de l’hôtel
Thank you Cheyenne.
par un voyageur
Horrible
Publié le 18 juill. 2023 sur HotelsHotel was disgusting, went to three separate rooms and all were absolutely terrible in different ways.
par un voyageur
A Disappointment
Publié le 15 juill. 2023 sur HotelsCharged more than quoted.
Had no record of my reservation
Safety chain broken/missing
Overall property was in poor condition and in need of service
No coffee maker
No kleenex
No hair dryer
No bedside lamp
par un voyageur
Publié le 8 mai 2023 sur Hotels
par un voyageur
Terrible place to stay
Publié le 30 mars 2022 sur HotelsThe room was terrible. The sheets had stains on them. There was a roach in the bed, refrigerator, and inside the tub. It was a scary experience. I wanted a refund but I paid for it through the app. It is not a place for a family. Thank god I was traveling for work and didn’t have my kids. Otherwise I would’ve just lose out on the money spent and go elsewhere
Commentaires de Gestion de l’hôtel
15 avr. 2022 par Nade, Gestion de l’hôtel
Dear Anonymous,
Please accept our deepest apologies. This hotel was just purchased by our company and we are now undergoing complete renovation.
Please reach out to me directly (Nade, the manager) and I will see to it you receive a free night in one of our newly renovated rooms. I promise you will be pleased. I am embarrassed of the experience you had.
par un voyageur
Publié le 8 oct. 2021 sur Expedia
A third world operation.
Commentaires de Gestion de l’hôtel
9 oct. 2021 par Bob, Gestion de l’hôtel
Sorry for inconvenience we take care your issue ASAP.
par un voyageur
Publié le 3 oct. 2021 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
9 oct. 2021 par Bob, Gestion de l’hôtel
Sorry for inconvenience we take care your issue ASAP.
par un voyageur
Publié le 2 oct. 2021 sur Expedia
Cockroaches!! The place is in horrible shape, refrig did not work. The breakfast offered did not exist. The side door slammed loudly all night. Some one knocked on my window in the middle of the night
Commentaires de Gestion de l’hôtel
9 oct. 2021 par Bob, Gestion de l’hôtel
Sorry for inconvenience we take care your issue ASAP.
