Note fondée sur 173 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par kim, Gestion de l’hôtel
Thanks for the positive feedback. We look forward to seeing you again.
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Location and newness
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Kim, Gestion de l’hôtel
I am so glad you enjoyed your stay! We look forward to seeing you again
par un voyageur
Publié le 3 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Kim, Gestion de l’hôtel
Leah,Thanks so much for the review. Please come back soon.
par un voyageur
Publié le 1 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Kim, Gestion de l’hôtel
Thank you for the positive review!
par un voyageur
Publié le 29 nov. 2023 sur Expedia
thank you for the great stay
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Kim, Gestion de l’hôtel
Thanks so much Tyler. Please come again soon.
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Great staff!
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Kim, Gestion de l’hôtel
Thank you! I will pass this on. We hope to see you again soon.
par un voyageur
Publié le 20 nov. 2023 sur Expedia
We have visited this hotel several times since it opened and wow, it’s really gone downhill. Check in Was a mess, we booked through Expedia for “Paymwnt on arrival” however it was deducted a full day before we got there. No big deal except they made two deductions and when we arrived we were told by the desk staff “Kim” it was our problem, insisted we booked two rooms and Expedia would have to figure it out as “there, is nothing I can do about it.” We called Expedia who called “Kim” and our $ was immediately refunded.
For the room, the microwave was missing, the coffee maker didn’t work, there was a foot long crack in the shower floor, and the AC smelled like an old wet dog.
Needless to say, we won’t be back again.
Commentaires de Gestion de l’hôtel
5 janv. 2024 par Kim, Gestion de l’hôtel
Your reservation came in with 2 rooms on our end. I do not know why. Without Expedia's approval, I could not just cancel the room and refund your money. Once Expedia confirmed it was supposed to be one room: not two, I gladly refunded your second room. Our king rooms do not have microwaves. I do apologize for the confusion.
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Did not like no daily room service on 2 day stay
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Kim, Gestion de l’hôtel
I am sorry you were inconvenience by our cleaning policy. We do stay over cleans on the third day. We do provide you with anything you should need at the front desk.
par un voyageur
Publié le 22 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 oct. 2023 par kim, Gestion de l’hôtel
Thanks for the 10 out of 10! We really appreciate your business.
par un voyageur
Publié le 8 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
10 nov. 2023 par Kim, Gestion de l’hôtel
We hope to see you again to get a 5 out of 5. Just let us know what we can do.
