Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par kc, Gestion de l’hôtel
Thank you for the amazing review! We hope to see you soon!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Front desk staff are very friendly and helpful. Room and public parts of the hotel are clean. Lobby looks nice and seems like a good place to socialize. Room cleaning schedule can feel a little bit random -- housekeeping doesn't necessarily come every day, though housekeeper did leave me extra towels and shampoo, etc., I guess to cover when they weren't coming. Provided shampoo, conditioner, body wash, bar soap, etc. all smell very nice. Hotel restaurant food is okay, but feels a bit pricey for what you get. You can order takeout to the hotel, and they'll have the delivery folks leave it on a shelf across from the front desk for you. There is a guest laundry room in the basement.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par kc, Gestion de l’hôtel
Thank you for the amazing review and your feedback is greatly appreciate it, I will share it with the team! We hope to see you soon!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par kc, Gestion de l’hôtel
Thank you for your rating!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par kc, Gestion de l’hôtel
Thank you for giving us such a high rating! We hope to see you soon again!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par kc, Gestion de l’hôtel
thank you for your rating!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
When you stay at a Marriott, you expect a great experience. No hot water in our room for two days. Dirty carpet in room. One chair in king room. Elevator out of service. The towels were very thin. No robes in room. Wallpaper peeling in common areas. Revolving door at lobby broke one night. No microwave. Feral cats chasing mice in the parking lot. Two person room, one packet of coffee. When I complained about the water, the "engineer" to a long time to get to room. We had already taken cold showers. He said that he was very busy. Other guests that we met were up set as well. Very disappointed.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par kc, Gestion de l’hôtel
We're so sorry we fell short of your expectations and expectations of a Marriott overall. We hope that you'll give us another chance to make it right. Please feel free to reach out to management for the future booking. We thank you for choosing us for your stay!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Nothing unique about it. Limited access to public transportation
Commentaires de Gestion de l’hôtel
23 sept. 2024 par kc, Gestion de l’hôtel
We apologize for the inconvenience you've had during your stay. We hope to have you again and making things right.
par un voyageur
very old and needs updating
Publié le 9 sept. 2024 sur Hotelsthe staff was outstanding....every person we came in contact with was fabulous BUT the hotel is very VERY old and needs refurbishing. everything old and worn. Really time to re do some things. for $350 a night not worth it
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hotel Management , Gestion de l’hôtel
Thank you, Cara, for your feedback. We're thrilled to hear that our staff made a positive impression. We also appreciate your comments about the hotel's condition; they are invaluable as we continuously work on improvements. We’re sorry that the current state of the hotel did not meet your expectations. Your input will be taken into consideration as we plan future upgrades.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
The rooms are generally nice, and the downstairs lobby is quite pleasant and attractive, with lots of seating. The bar is open late for those who like that. There is also a restaurant. The food is okay. The soap, shampoo, conditioner, etc. offered smells really good.
I think staff need to make it clearer that housekeeping is not coming every day. I would have used and stored my towels and used the complimentary shampoo and conditioner differently had I known that no one was coming to replace them the next day.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Long Island Marriott Management , Gestion de l’hôtel
Thank you, Lisa, for sharing your feedback. We're glad you enjoyed the rooms, lobby, and amenities. We appreciate your comments about the housekeeping service and will work on making that information clearer to our guests. We hope to have the opportunity to provide you with a better experience on your next visit.
par un voyageur de Davie
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hotel Management , Gestion de l’hôtel
Thank you, Andrea, for your review. It is a pleasure to have you as a valued guest.
