Note fondée sur 615 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
84 % des clients le recommandent
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par Guicherd-Callin de Voiron

Hôtel rustique proche d' un petit lac

Publié le 1 sept. 2013 sur Expedia
Pour : Le grand lit. Les chaises longues au bord du lac.
Contre : La convivialité. La signalétique : indiquer la piscine ou le restaurant plutôt que les interdictions.
Emplacement : Pêche, bains de soleil, promenades, kayak .
L' hôtel n' est pas au bord de Clear Lake mais au bord d' un petit lac de montagne plutôt joli. La chambre offre un très grand lit et un jacuzzi mais peu de place pour poser et ranger ses affaires. La nuit on entend un peu les camions sur la route et la climatisation des voisins. Il y a une piscine et des chaises longues au bord du lac. L' ambiance est un peu rébarbative à cause des interdictions affichées partout accompagnées parfois de menaces d' amendes.
5 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Erick, Gestion de l’hôtel
Thank you so Much! we look forward to seeing you again!
5 sur 5
par un voyageur

Revisit - Recharged

Publié le 19 sept. 2024 sur Hotels
This was my second visit and it was just what I needed. Some quality, quiet 'me' time. It's nestled right near the waterfront and the room I had faced the lake and the mountain range - It's a beautiful ride to and from Sacramento a simple 2 hour drive. Well worth it hands down.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Stephen,Thank you for your fantastic review! We are pleased that our convenient location worked well for you and that you enjoyed the stunning views! We appreciate you sharing your thoughts with us, and should your travels bring you back to Upper Lake, we look forward to welcoming you back for another relaxing getaway at The Lodge at Blue Lakes. -Hospitality Team
5 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Hotels
Very clean and cozy room. Loved our stay.
1 sur 5
par un voyageur

Unhappy

Publié le 17 sept. 2024 sur Hotels
Room 22's bathroom has a tankless hot water heater supplying neighboring units that roared off and on much of the evening and morning. Poor planning. Two screaming toddlers were heard via thin connecting door. There was sand-like grit in the bed sheets Dirt under the beds. Sink drain extremely slow. “Mountain View” is very misleading. It's a busy highway and parking lot.
5 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Expedia
The manager on duty who checked us in was super nice and helpful.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Anthony,We're delighted by your excellent review of The Lodge at Blue Lakes! Our manager was happy to welcome you warmly. Thank you for your kind praise and we hope you'll come back.-Hospitality Team
4 sur 5
par un voyageur

Publié le 3 sept. 2024 sur Expedia
Property is on busy highway so there is road noise. It is also on a lake so great for water sports. The property offers many water sport equipment for rent - such as kayaks, paddle boards etc. It is a motel with a big parking lot in the front and a small lawn in the back with view of the lake. Not much privacy from other guests. But the staff is really great, extremely helpful and friendly. Room itself is basic and relatively clean. Bed is comfortable. We were there for a wedding nearby so did not take advantage of the lake.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jane,Thank you for taking the time to share your comments with us. We are happy to know that you enjoyed your visit and appreciated our clean and comfortable accommodations, helpful staff members, and fun onsite activities. It was a pleasure serving you, and we hope to see you again in the future! -Hospitality Team
1 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
We stay here every year, and saw a significant difference this year. Bath tub was great, as usual, but the fireplace did not work, and someone kept knocking on my door in the middle of the night 1AM‐3AM which made me very uneasy and I felt unsafe. Because of that, I got no rest whatsoever
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Dear Ian,Thank you for your continued loyalty and for sharing your experience. We're glad you enjoyed the bathtub, but we're deeply concerned about the issues you encountered during your stay. The malfunctioning fireplace and the disturbance in the middle of the night are not the safe and comfortable environment we strive to provide. We will quickly address your concerns with maintenance and security to ensure a more restful experience on your next visit. -Hospitality Team
3 sur 5
par un voyageur

Publié le 21 août 2024 sur Expedia
Nice setting on small lake. The overpriced room was a painted over 1950 style. Good beds. Needs better furnishings. Mold in shower. Strong cleaning product smell was overpowering, No Food available near or far.
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager, Gestion de l’hôtel
Dear Gary,Thank you for sharing your valuable thoughts. Situated in the heart of Blue Lakes, our lodge delivers picturesque mountain views of the Mendocino National Forest. However, we're sorry you noticed a scent from our cleaning products. Our housekeeping team will review your feedback and address your concerns. Despite this, we trust you had a restful night's sleep in our comfortable beds. We hope to welcome you back. -Hospitality Team
5 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
Property is nice, the rooms were not very clean but scott the host and the front desk gentleman fixed it for us. It’s new management so there were hiccups but Scott the host made sure we were taken care of. It is such a beautiful property and the lake is incredible. Would stay there 💯 again!! Such an amazing time. Recommend to everyone!!
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Dear Lea,Thank you for your honest review and for giving us a perfect rating. It's wonderful to know that despite the inconvenience with your room, you thoroughly enjoyed your experience. You can be sure we'll share your compliments with Scott and the rest of our dedicated team. We are truly grateful for your thoughtful recommendation and look forward to your return!-Hospitality Team