Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Motorcycle trip
Publié le 26 août 2024 sur HomeAwayThe cabin was at a great location for our trip . The cabin was nice and relaxing . Plenty of room for us all.
par un voyageur de Alexandria
Nice location
Publié le 1 juill. 2024 sur HomeAwayIt's a nice location in the Smokehole area, close to all the adventures in the area. The bathroom is very tiny but overall clean which is what you want for a place to adventure around from.
par un voyageur
Kister’s
Publié le 27 juin 2024 sur HomeAwayWe had a nice stay Our grandson and us love the added bonus the goats that lived next to us We had nice weather we hiked our dog and grandson swam in the river and lots of other things
par un voyageur
Publié le 2 févr. 2024 sur Expedia
No fault of the property. Expedia issue. We were attending a conference at Canaan Resort. Expedia site said that the property was 17 miles away. The conference was 60 miles away, 1 hour 15-20 minute drive
par un voyageur de Berkeley Springs
Stars were beautiful.
Publié le 17 nov. 2023 sur HomeAwayvery comfortable. The goats in the back are really cute. Clean. No issues with
WiFi. Close to trout fishing. Would stay again.
par un voyageur de Charlotte
Nice place
Publié le 6 nov. 2023 sur HomeAwayHouse was clean. Hot tub and fire pit were great! Only four stars because of the following: 1. Inadequate bedding. No top sheet on one bed. No extra blankets. It was 20 degrees outside and the heaters had trouble keeping up. We were cold due to lack of adequate bedding; and 2. No shampoo or soap in shower. There was a dispenser for each, but it had not been refilled.
par un voyageur de Severn, MD
Uppertract Rental
Publié le 7 août 2023 sur HomeAwayseveral things frying pans were burnt up - Air conditioners wouldn't work in main living room and first bedroom, the grill had grease down in the grill part caught small fire on the food we cooked, flyes were really bad too, overall house could use some work - Loved the goats, back deck was nice, did see the kitchen was updated it wasn't a worse time for us it worked out Thank you
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
Dear Anita,
Firstly, we are delighted to hear that you enjoyed the beloved goats and the tranquil ambiance of our back deck. We take great pride in offering such unique experiences to our guests and it warms our hearts to know that they brought you joy during your stay.
Regarding the heating and cooling systems in each room, we would like to assure you that they are in proper working order. We understand your concerns and suspect that there may have been some confusion on operating our mini-split air conditioning units. Please note that we do provide a user manual in each room to serve as a handy reference guide.
Moreover, we would have appreciated the opportunity to address your concerns promptly had we been notified during your stay. A simple call or message would have allowed us to swiftly address any problems and ensure your comfort at all times.
At our establishment, we genuinely value every customer's feedback, regardless of the nature. Your review provides valuable insight into areas where we can improve our services. We appreciate the time you took to share your thoughts, and we assure you that your comments will be addressed internally to enhance our guests' experiences going forward.
Once again, thank you for your valuable feedback. We are committed to learning from this situation and using your insights to genuinely improve our offerings.
Warm regards,
Tyler
par un voyageur
Getaway place
Publié le 26 juill. 2023 sur HomeAwayIt was enjoyable my son liked the water slide in town at the pool was a pretty nice getaway we rode the train at Cass wanting to go back to see Douglas falls didn't care for the science center much wasn't very much there had a pretty good
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us and for sharing your positive experience in your review. We are thrilled to hear that you had a wonderful time and that our team was able to provide exceptional hospitality. Your satisfaction is our top priority, and we appreciate your kind words. We are committed to maintaining high standards and ensuring guest satisfaction. Your review is greatly appreciated and serves as an inspiration to our team.
par un voyageur de Mcveytown, USA
Nice get away
Publié le 25 juill. 2023 sur HomeAwayWe were seaching forever to find a small cabin or a place to stay for a few days to relax. This place hit the spot. Close to seneca rocks and multiple caverns. After walking and hiking all the hot tub is a nice way to relax. Check in was easy, the cottage is very well kept. The beds are comfortablelove this olace will definitely book again when back in the area
par un voyageur
Cute an comfortable house.
Publié le 11 juill. 2023 sur HomeAwayWe came down for our anniversary and had a great time. House was perfect size for the 2 of us. Beds were very comfortable too.
Commentaires de Gestion de l’hôtel
22 sept. 2023 par VrboOwner, Gestion de l’hôtel
We would like to express our gratitude for your positive review of our vacation rental.
Your feedback is highly valued and we are glad to hear that you had a pleasant stay with us.
