Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2024 sur Expedia
C’est très beau et relaxant
par un voyageur
Publié le 11 sept. 2024 sur Expedia
This is a beautiful property nestled at the foot of a mountain and the Urubamba river flows through it.
par un voyageur
Publié le 31 août 2024 sur Expedia
Beautiful property, staff was excellent and it was very quiet and restful. My biggest complain is that everything cost extra: 20$ to use sauna, 20$ to have a fire, etc. The restaurant could also use some more lunch options.
There were also large groups coming through for what I can only assume is spiritual retreat? So we felt a bit out of place as they would take over the space.
par un voyageur
Deluxe suite = no tv, water, hot tub or view
Publié le 3 août 2024 sur HotelsThe Deluxe suite with hot tub was shockingly in a place where anyone entering the hotel could see into your bedroom so curtains had to stay closed. The other "view" in the deluxe suite twice the price of all others was bushes and a gravel driveway, like a motel 6. The huge tv never had a signal. The interior hot tub I paid handsomely for was never able to be used to a water issue, and my bathroom was flooded in an inch of water and no one came to clean it up so it soaked into the wood underneath and caused a slip hazzard. This water issue made it where I was only able to take a 1 minute shower, left with soap in my crevices and conditioner in my hair and unable to brush my teeth. When I was encouraged minutes before the shower was fine and had plentiful water and not warned this could happen. The food was okay but 4 times the usual price for better. They claim I'm being refunded but at this point I don't trust them and won't be leaving until I get a refund message. The staff is nice, but it's not enough and not what I paid for. I won't be compensated for my travel and expenses to be here literally have zero basics other than a bed much less the luxury I paid double over others in the hotel with small rooms that enjoyed gorgeous mountains and river views. Sadly, I think you need to skip this hotel or beware that "deluxe suite" means you may leave with soap where the sun doesn't shine.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
par un voyageur
Elegante e idílico otimo para casais.
Publié le 28 juill. 2024 sur HotelsIncrível. Hotel super charmoso numa localização idílica no meio das montanhas ao lado de um rio de pedras. Quarto enorme e super elegante e confortável. Banheiro com banheira e ducha deliciosa. Toalhas ótimas. Roupão de banho e chinelos fofinhos. Otimos shampoo e sabonetes. Secador de cabelo de verdade- para mulheres. Travesseiros perfeitos. Muitos canais de televisão.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Great hotel and service! Highly recommend it.
par un voyageur de west hills
Publié le 4 juill. 2024 sur Expedia
par un voyageur
Publié le 21 juin 2024 sur Expedia
This is hotel is gorgeous good service perfect to relax and enjoy the view you can see the mountains and the river. I wanted to stay for more time but I have all my tours set up.
par un voyageur
Publié le 2 juin 2024 sur Hotels
