Note fondée sur 238 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,8 Service et personnel
2,8 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juill. 2024 sur Expedia
Accueil exceptionnel
par un voyageur
Publié le 14 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Guest Relation Manager, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 12 août 2019 sur Expedia
facile d,acces,
proprete, tapis sale .couvre lit tache
par un voyageur
Publié le 11 août 2019 sur Expedia
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 sept. 2024 par management , Gestion de l’hôtel
Thank you so much for the fantastic rating and kind words! We’re thrilled to hear that you had a great experience with us. It’s our goal to provide excellent service and a comfortable stay, and we’re glad to know we achieved that for you.We look forward to welcoming you back and hope to continue exceeding your expectations!
par un voyageur
Publié le 11 août 2024 sur Expedia
Room was dirty outside grounds was dirty. Waited 20 minutes for ataff at front desk to check in
Commentaires de Gestion de l’hôtel
3 sept. 2024 par management , Gestion de l’hôtel
We’re very sorry to hear about your experience and the issues you encountered with cleanliness and wait times. This is not the standard we aim to uphold, and we appreciate you bringing these matters to our attention.We will immediately address the concerns regarding the room and the outside grounds with our cleaning and maintenance teams. Additionally, we will review our front desk procedures to ensure a more efficient check-in process.Your feedback is crucial for us to improve, and we apologize for the inconvenience you faced. Please feel free to contact us directly .if you’d like to discuss this further.
par un voyageur
Publié le 4 août 2024 sur Expedia
Rooms were clean. Location was convenient. Furniture had some stains on it but otherwise a good place to stay for the money. Beds were comfortable.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par management , Gestion de l’hôtel
Thank you for taking the time to leave a review! We’re pleased to hear that you found the rooms clean, the location convenient, and the beds comfortable. We also appreciate your feedback about the furniture stains.We’re committed to maintaining high standards for our guests, and we will address the issue with the furniture to ensure it meets our quality expectations. Your input helps us improve, and we’re grateful for your understanding.We look forward to welcoming you back and providing an even better experience on your next stay!
par un voyageur
Publié le 4 août 2024 sur Expedia
I understand the hotel is under going a remodel and I appreciate their desire to upgrade. I was not happy that the toilet seat was cracked and pinched you. There was a blood stain on the shower curtain.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par management , Gestion de l’hôtel
Thank you for your feedback and for understanding that we are currently undergoing a remodel. We appreciate your patience and support during this time.We’re very sorry to hear about the issues with the toilet seat and the shower curtain. This is not the standard we aim to maintain, and we will address these concerns immediately to ensure they are resolved.Your feedback is valuable in helping us improve. Please contact us directly so we can discuss your experience further and work towards a resolution. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 2 août 2024 sur Expedia
Decent room for the price
Commentaires de Gestion de l’hôtel
3 sept. 2024 par management , Gestion de l’hôtel
Thank you for your review! We’re glad to hear that you found the room to be decent for the price. Our goal is to offer good value for our guests, and it’s great to know we met that expectation for you.If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back!
par un voyageur
No frills, gets it done.
Publié le 28 juill. 2024 sur HotelsDon’t expect the Ritz. The Hotel served its purpose for our stay. Clean room, fresh towels, a place to sleep. Staff was friendly and helpful. Cost-effective. Convenient and close to downtown. A little noisy next to the highway. But having the air conditioner on that worked well took care of that..
I would stay here again.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par management , Gestion de l’hôtel
Thank you for your detailed review! We’re pleased to hear that our hotel served its purpose for your stay and that you found the room clean, the staff friendly, and the location convenient. We appreciate your understanding regarding the noise and are glad the air conditioner helped make your stay more comfortable.We’re always striving to improve and provide the best experience possible for our guests. Your feedback is invaluable in helping us achieve that goal. We look forward to welcoming you back on your next visit!
