Note fondée sur 548 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Shorewood
Publié le 15 oct. 2024
Lied about pool hours
par un voyageur
Publié le 27 août 2024 sur Expedia
the water park wasn't big already, yet they didn't open the wave and bucket, younger kids can spend 2-3 hours is enough
par un voyageur
Publié le 26 août 2024 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Expedia
Nice quick get away
par un voyageur
Publié le 25 août 2024 sur Expedia
The kids had a great time at the facility and loved the waterpark. The facility itself didn’t strike me as particularly clean. Our room had to be vacuumed when we arrived as a rice crispy from the previous guest had been left behind. The customer service was pretty poor. We found the front desk staff as well as the lifeguards to be very rude. On the morning of checkout house keeping was pounding at our door at 8am waking our sleeping kids. When I called the front desk she was very rude and stated they needed to see what rooms they could clean as they have a job to do.
par un voyageur
Publié le 24 août 2024 sur Expedia
Rooms were dirty, stains on bed and around bed frame. Day after i left i had 2 red itchy rashes on my forearm. Was told by housekeeping that we could not get fresh towels and had to used the only towels that came in the room the day we checked in. Outdated/dirty couch in room. Was not worth the price
par un voyageur
Publié le 20 août 2024 sur Expedia
Food and live music could be better more diversity would go alone way
par un voyageur
Publié le 19 août 2024 sur Expedia
Property was run down - needs updated.
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Publié le 16 août 2024 sur Expedia
We had no washer, faucet in the kitchen was kinda broke. Railing was lose on the deck. And upstairs was super hot. We had no phone to call about the pull out bed which broke. Staff was amazing when we had to talk to them.
