Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
5,0 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 déc. 2019 sur Expedia
Very professional staff on the restaurant side and the food was amazing .The resort have a huge potentiel of succes because its very luxury and well decorated. But unfortunately They are making false advertising about their Spa facilities.During our stay in Decembre 2019 it was no existing Sauna,no Spa service in our arrival and no Yoga activities as it was suppose to,but a lot of apologies.The management offre the second day of our stay complementary massage but it was a bad experience because of the incompetent external therapistes that has been hired for a day.
We thing that once the construction finish its possible that place become very attractif for the people looking for the wellness treatment but for us it was a bad experience because of that false advertising.
Commentaires de Gestion de l’hôtel
23 déc. 2019 par Anasa Wellness Resort, Gestion de l’hôtel
Dear Valued Guest,
Thank you so much for taking the time to review our property.
We truly apologize for the lack of yoga instructor on site as he had met with an accident on the very same day and was rushed to hospital.
However we the management, has taken all your points into consideration and will assure you that all our facilities are 100% functional from now on and these kind of mistakes will be avoided in the future.
We look forward to welcoming you again to our lovely resort and offer you our best.
Thank you,
Management - Anasa Wellness Resort
par un voyageur
Publié le 26 août 2024 sur Expedia
I adored my stay here.. I felt cared for, safe and pampered. They have a no alcohol policy/ but provide delicious tea.. so though I’m in Bali right now, I want to stick to the healthy few days I had at Anasa. The spa was magnificent.. Nathan provided hands down the best massage I’ve ever had in my life. Definitely recommend staying here! I know I will again sometime soon
par un voyageur de Houston, TX
Publié le 16 mars 2020 sur Expedia
Can't say enough good things about this resort! The staff is truly magnificent, the peace and solitude is wonderful, and the views, food, and activites will keep you impressed day after day. It is a bit far from everything, so if you go, plan on spending most of your time there (we didn't leave for 3 days and had plenty to keep us occupied). They do have tours they can arrange that will take you to hikes, tea plantatikns, etc., but it will be a full day outting.
But seriously, the best part is the staff. They are so friendly and eager to help. It was sad to leave them at the end of our stay. Well worth the long drive to get there!!
Commentaires de Gestion de l’hôtel
17 mars 2020 par Anasa, Gestion de l’hôtel
Dear Valued Guest,
Thank you so much for taking the time to pen down this wonderful review for our resort. We are indeed thrilled and are happy to know you had an amazing time.
Our staff try their utmost to make sure every guest leaves with a very happy and content stay.
We look forward to welcoming you again at our beautiful resort!
Thanks,
Team Anasa
par un voyageur
Publié le 7 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2020 par Team Anasa, Gestion de l’hôtel
Dear Valued Guest,
Appreciate the time you have taken to rate our beautiful resort. We are indeed glad we made your stay a memorable one.
We look forward to welcoming you again at Anasa Wellness Resort.
Thank you,
Team Anasa
par un voyageur de Canada
Publié le 17 déc. 2019 sur Expedia
Property is not complete - this is false advertising by not only the hotel but also Expedia. There was no yoga or instructor, no fitness centre, pool wasn’t working, no massages available, all wellness activities were not available. This is not a well easy property
Commentaires de Gestion de l’hôtel
23 déc. 2019 par Anasa Wellness Resort, Gestion de l’hôtel
Dear Valued Guest,
Thank you so much for taking the time to review our property.
We truly apologize for the lack of yoga instructor on site as he had met with an accident on the very same day and was rushed to hospital.
However we the management, has taken all your points into consideration and will assure you that all our facilities are 100% functional from now on and these kind of mistakes will be avoided in the future.
We look forward to welcoming you again to our lovely resort and offer you our best.
Thank you,
Management - Anasa Wellness Resort
par un voyageur
Publié le 22 nov. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
25 nov. 2019 par Team Anasa, Gestion de l’hôtel
Dear Valued Guest,
Many Thanks for your valued rating for our beautiful resort.
We look forward to welcoming you again at Anasa Wellness Resort.
Thanks,
Team Anasa
par un voyageur de Jeddah
Publié le 17 nov. 2019 sur Expedia
The best property I have ever stayed in, the chalets are amazing, the views are straight out of a movie. It was so quiet and peace full, the food was michelin star quality. The staff go out of their way to accommodate your every needs. There really nothing i can say about this resort that would do it justice except that my wife had tears in her eyes when we checked out. We will definitely be back but next time for a week.
Commentaires de Gestion de l’hôtel
18 nov. 2019 par Team - Anasa Wellness Resort, Gestion de l’hôtel
Dear Valued Guest,
Thank you so very much for taking the time to review Anasa Wellness Resort.
It was such a pleasure to have you staying with us, and I am thrilled to read of what an enjoyable time you and your wife had whilst you were our guest. I will be sure to share your charming evaluation with my team - who shall be as delighted to read it as I am.
I very much hope to have the opportunity to welcome you both back in the near future. Thank you for choosing to stay with us.
Best wishes from the management!
par un voyageur
Publié le 8 oct. 2019 sur Expedia
Service, Lage, Anlage. Alles auf höchstem Niveau. Einzig die letzten 20min von der Hauptstrasse sind mühsam, außer man fliegt mit dem Heli ein.
Commentaires de Gestion de l’hôtel
9 oct. 2019 par Team Anasa, Gestion de l’hôtel
Dear Valued Guest,
Thank you so much for taking your valuable time to write such an excellent review for our resort. We are truely happy and excited to read the same.
We are in the process to construct the road towards the property, which will be completed in sue course.
Thanks & Best Regards,
Team Anasa
par un voyageur
Honeymoon Dream
Publié le 27 sept. 2019 sur HotelsMe and my wife spent three nights of our Sri Lanka honeymoon at Anasa and it was the highlight of our trip. I can very highly recommend a stay.
The chalets/rooms and the resort itself is beautiful and has great facilities and surroundings. The 10 stand-alone chalets are elegant and well-positioned for seclusion.
The food was really outstanding, best of our trip. We had a set menu for two nights, and a la carte the last night, all very good.
What sticks out the most is the fantastic service, really five stars. Very personal, friendly and attentive, doing everything extra, but never too much, adapting to you preferences as a guest. This goes for everyone from management to the room service.
Please note that the entire resort is alcohol-free. We were informed before arriving. This was not a problem for me although I usually have some wine for dinner.
There is still some construction on-going at this new resort, but this did not bother us. Yoga studio and gym to be completed in the near future.
We really had a wonderful time at Anasa, I can recommend also for a family trip as the Chalets are very suitable for that.
Commentaires de Gestion de l’hôtel
30 sept. 2019 par Team Anasa, Gestion de l’hôtel
Dear Valued Guest,
Thank you so very much for taking the time to review Anasa Wellness Resort. I am delighted to read of what an enjoyable experience you had. Your kind comment will be shared with our team who will be thrilled.
I very much hope to welcome you and your family back to the hotel in the near future, and would like to thank you for choosing Anasa Wellness Resort.
Best wishes from the Management!!
