Note fondée sur 792 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2013 sur Hotels
par Michel
Proximité de l'aéroport de San Francisco
Publié le 16 mai 2012 sur HotelsTrès satisfaits. Chambre spacieuse, très propre, équipement complet (réfrigérateur, micro-ondes, sèche-cheveux, fer à repasser), Calme, ascenseur, personnel à l'accueil très agréable. Proximité de l'aéroport de San Francisco et navette gratuite assurée par l'hôtel pour se rendre à l'aéroport à partir de 4:00 du matin.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
The stay was excellent. My room was quiet and comfortable. Staff was very friendly and helpful with area comforts.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for sharing your experience with us. I will share your feedback with our team who I am certain will be encouraged by receiving a high score. Please visit us again soon.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
We appreciate your business and are excited you had an excellent stay with us. We hope to host you again soon.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
We are excited to receive a perfect rating on your stay. We appreciate your business and thank you for choosing us during your travels. We hope to see you again soon.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. We hope we have the opportunity to serve you again.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Receptionist was very helpful and professional.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
Your feedback is very important to us and we are happy our front desk staff accommodated you with your needs. We hope to see you again. Safe travels.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Dentro de mi habitación había dos calcetines sucios
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Guest Relations Manager, Gestion de l’hôtel
On behalf of our housekeeping team, I would like to sincerely apologize for not exceeding your expectations. Your feedback is very important to us and we have taken the appropriate steps to ensure that we offer a better experience for our guests. We do hope we have the pleasure of hosting your again.
par un voyageur
It's ok. Pool was so dirty.
Publié le 20 août 2024 sur HotelsIt's ok. We booked this as our last stop over before heading home to Los Angeles. Ok continental breakfast. First time I experienced the hotel asked the full names of all the people with me. Kinda weird but I don't know, might be their policy. Biggest disappointment is the pool. Super dirty and lot of dead insects. Pools is one of the reason we chose that hotel.
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Relations Manager, Gestion de l’hôtel
Hello Ramon,I apologize you did not have a great experience with your stay. We do request names for each adult in room since there may be a chance they are in need of something without your presence. I apologize if you found that offensive. Our pool is located outdoors and as much as we try to keep it clean, it does make it hard on windy days. Your feedback is very important to us and it is shared with all our team members for improvement. We do hope we have another chance to host you while in Vacaville. Safe travels.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Relations Manager, Gestion de l’hôtel
We are very happy that you enjoyed your stay with us. We appreciate your business and hope we receive a chance to serve you again. Safe travels.
