Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,9 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Mr. Nik, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. As discussed, the guest conversation is part of our check-in process, and it is only meant to know guest travel details in order to provide them with transportation services. We appreciate your business and hope to have the opportunity to serve you better in the future. Warm Regards,Mayank MishraFront Office Manager
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Mr. Subhasish, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us. Warm Regards,Mayank MishraFront Office Manager
par un voyageur
Publié le 22 juin 2024 sur Hotels
Nil
Commentaires de Gestion de l’hôtel
24 juin 2024 par Front Office Manager, Gestion de l’hôtel
Dear Mr. Mahesh, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us. Warm regards,Mayank MishraFront Office Manager
par un voyageur
Amazing Stay
Publié le 28 janv. 2024 sur HotelsVery very good hotel, everything was beyond my expectations
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Mr. Arun, We are delighted to know that your stay at our hotel exceeded your expectations! It's fantastic to hear that you had an excellent experience. We take great pride in providing our guests with the highest level of service and comfort. Your wonderful feedback has truly brightened our teams' efforts in making our guests' stay memorable. Your praise is encouraging and inspiring. Looking forward to welcome you back on your future visits.Regards, Mayank MishraFront Office Manager
par un voyageur
Publié le 18 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Ms. Salima, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.Regards,Mayank MishraFront Office Manager
par un voyageur
Publié le 31 déc. 2023 sur Hotels
Rooms and towels not cleaned properly
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Ms. Madhu, We're truly sorry to hear about your experience with the cleaning in your room and with the towels. Quality service and comfort are high priorities for us. We would like you to know that your feedback is valuable as it helps us identify the areas we can focus on for improvement. We have discussed your feedback with our cleaning team to focus more and ensure proper protocols are followed to prevent such an incident from happening in the future. Furthermore, we'd appreciate the opportunity to make things right. Please do not hesitate to contact us directly so we can offer a solution that would suit you best. We hope you will give us another chance to show you that our usual standards are much higher than what was reflected during your stay. Here at Fortune, we're committed to creating a memorable visit and would love the chance to serve you better in the future. Regards,Mayank MishraFront Office Manager
par un voyageur
Publié le 1 déc. 2023 sur Expedia
Overall stay was good. Well maintained property
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Front Office Manager, Gestion de l’hôtel
Dear Mr. Vilas, We are thrilled to read your comments about your stay at our property. We strive to ensure our premises remain well-kept and inviting for all our guests. It's delightful to learn that this dedication has been noted and appreciated. Your positive feedback keeps us motivated to provide our guests with an unforgettable experience. We hope to welcome you again for another enjoyable stay.Regards, Mayank MishraFront Office Manager
par un voyageur
Publié le 15 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 juill. 2023 par Ranjeet Nagare General Manager, Gestion de l’hôtel
Dear Guest,Namaste!!It was a pleasure having you stay with us at Fortune Inn Promenade Vadodara.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Kind Regards,
par un voyageur
OK
Publié le 13 avr. 2023 sur HotelsCommentaires de Gestion de l’hôtel
6 juill. 2023 par Ranjeet Nagare General Manager, Gestion de l’hôtel
Dear Guest,Namaste!!On behalf of the management of Fortune Inn Promenade Vadodara, I would like to thank you for staying with us.At Fortune Inn Promenade Vadodara we strive to ensure that every guest is provided with the best possible service and attention.It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused.Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Inn Promenade Vadodara.In the meantime, once again, may I extend my sincere apologies to you and once again thank you for your understanding.Thank you,
par un voyageur
Stay at 4 star facilities at 3 star price.
Publié le 29 juill. 2022 sur HotelsIt was a good business hotel. Rooms were clean and had all required things for a business traveller. Menu bar in room were also reasonably priced and required varieties.
Buffet dinner was reasonably priced but I think nos items can be increased. Food quality was managable.
Ocer all excellent experience at very reasonable price. Staff was very prompt and very courteous from front desk to room service to dinning area.
Commentaires de Gestion de l’hôtel
11 sept. 2022 par ..., Gestion de l’hôtel
Dear Guest,Thanks for your feedback. We will look into it on the menu spread.Sorry for the late reply.Thank you.Sajid.
