Note fondée sur 726 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Montreal
Vacances européenne à Vail
Publié le 16 déc. 2017 sur Expedia
Pour : Le personnel, le décor, le déjeuner et la piscine extérieur chauffée en hiver.
Emplacement : Austria House est dans le village de Vail alors à quelques minutes à pied de nombreux excellents restaurants et boutiques.
Dès que l'on entre au Austria House, on se sent transporté dans les Alpes. Le décor des chambres et des lieux communs est vraiment typique de l'Autriche. Le déjeuner offre de belles sélections de charcuteries, fromages, saumon fumé, et les meilleures gaufres! On retrouve également de délicieuses pâtisseries faites maison dans le hall d'entrée, pour accueillir les visiteurs. Tout le personnel s'est donné comme mission d'assurer votre bien-être durant votre séjour. Nous retournerons définitivement visiter.
Commentaires de Gestion de l’hôtel
29 déc. 2017 par Tshpall, Gestion de l’hôtel
Dear Christine,
Thank you so much for choosing to stay at the Austria Haus. We were thrilled to have you here and I am so glad you enjoyed your stay and the breakfast so much. We strive to make guests feel as welcome and comfortable as possible and I am very happy we were able to do that for you. We do hope to see you back with us again soon. Happy Holidays!
par un voyageur
Juste parfait et magnifique, service impeccable !
Publié le 25 juin 2015 sur HotelsNous y avons séjourné 1 nuit, notre chambre était superbe, propre et au calme, la literie est d'excellente qualité. La possibilité d'avoir un valet parking a aussi été appréciée. Quant au buffet du petit déj., il est copieux et d'EXCELLENTE qualité ! Excellent petit hôtel à recommander à Vail !
par un voyageur
Personnel exceptionnel. Bien localisé.
Publié le 31 janv. 2015 sur ExpediaConfort de la chambre médiocre. Chambre mal ventilée et air sec et suffoquant.
Prix trop élevé vs confort de la chambre.
Petits déjeuners déficients pour le prix.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Furnishings are beautiful and staff is amazing
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Paul, Gestion de l’hôtel
Dear Donald,Thank you for staying with us at Austria Haus and thank you for your review. We are thrilled to hear that you found our furnishings to be beautiful and our staff amazing. We look forward to hosting you again during your next visit to Vail. Sincerely, Paul Nygren, Resident Manager.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Great experience. The staff was very welcoming and the concierge was excellent. Her suggestions and knowledge of Vail helped make this trip special. The breakfast each morning was also great.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Paul, Gestion de l’hôtel
Dear Charles,Thank you for staying with us and thank you for your review. We are so happy to hear you had a great experience with us at Austria Haus. We're glad to hear that our concierge took good care of you and that you enjoyed our complementary full buffet breakfast. We look forward to welcoming you back. Sincerely, Paul Nygren, Resident Manager.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Wonderful Place ! I would highly reccommend to anyone going to vail.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Paul, Gestion de l’hôtel
Dear Laura,Thank you for staying with us at Austria Haus and thank you for your review. And thank you for your high recommendation. We are grateful for your kind words. But most importantly we are happy to hear you had a wonderful visit. We look forward to welcoming you back when you return to Vail. Sincerely, Paul Nygren, Resident Manager.
par un voyageur de Dallas
Publié le 5 sept. 2024 sur Expedia
This a great place in the Village. Perfect location
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Paul, Gestion de l’hôtel
Dear William,Thank you for staying with us and thank you for your review. We greatly appreciate all the feedback we receive from our guests. It is wonderful to hear that you thought our location was perfect and that Austria Haus is a great place. Being in Vail Village, at the entrance to the famous covered bridge, is convenient for walking and being at the foot of Vail Mountain provides an amazing backdrop to our pool deck. We look forward to welcoming you back. Sincerely, Paul Nygren, Resident Manager.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
The Austria Haus is absolutely charming and impeccably clean.
The staff is extremely accommodating and prompt in assisting with any request. The rooms are large, and the linens and pillows are first-rate.
With lovely breakfasts and views, this is our hotel of choice in Vail.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Paul, Gestion de l’hôtel
Dear Dr. Thomas,Thank you for staying with us at Austria Haus and thank you for your lovely review. It is truly an honor to be your "hotel of choice in Vail". We are all pleased to hear that you found our hotel to be absolutely charming, impeccably clean, our staff extremely accommodating, linens and pillows "first-rate" and our breakfast and views lovely. During your next visit, I would like to say hello personally once you arrive or give me a heads-up once you have an arrival date set. Sincerely, Paul Nygren, Resident Manager.
par un voyageur
Publié le 29 août 2024 sur Hotels
Great property and staff. Excellent room except for tv reception was sketchy. Great breakfast
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Paul, Gestion de l’hôtel
Dear John,Thank you for staying with us at Austria Haus and thank you for your review. We appreciate hearing from our guests, including when we hear there are ways we can improve. We are happy to hear that our property and staff were great. But I am sorry to hear about your TV reception. I know we respond to a TV issue when we hear of one, but I cannot be sure how we handled your particular situation. We are in the process of identifying a new cable provider and converting to all Smart TV's. I hope we have the opportunity to host you again. Sincerely, Paul Nygren, Resident Manager.
par un voyageur
Publié le 20 août 2024 sur Expedia
The room was beautiful and very comfortable
Commentaires de Gestion de l’hôtel
21 août 2024 par Paul, Gestion de l’hôtel
Dear Pam,Thank you for staying with us at Austria Haus and thank you for your review. We are pleased that you found your room to be beautiful and comfortable. I hope we have the opportunity to host you again. Sincerely, Paul Nygren, Resident Manager.
