Note fondée sur 28 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 oct. 2024 sur HomeAway
par un voyageur de Krugerville, TX
Cute Condo with Pretty Views
Publié le 22 juin 2024 sur HomeAwayOverall the condo worked for our stay, but there are some things that should be noted in the listing. In addition to the outside stairs shown in one picture, the parking space is down a steep hill and then the unit itself is up a VERY steep flight of stairs. This was a bit hard to navigate with our gear (there for a lacrosse tournament) and as a recent chemotherapy patient it was tough. Also, while there is laundry, it should be noted that it's shared, in a boiler room style basement and coin operated. I also had to call Vacasa to find out where it was. Again down the steep stairs of the unit, outdoor steps, steep hill & basement stairs. Overall the unit was clean, but there was some mold in the bathroom. Lastly, the smoke alarm started going off (needing battery) on our second to last night, so our son had to sleep on the couch. Again, we made it all work, but I wouldn't stay again.
par un voyageur
East Vail Lodging
Publié le 17 juin 2024 sur HomeAwayNice 2 bedrrom condo/apartment just outside of Vail Village. Fully equipped with everything our family of four needed. We would DEFINITELY stay here again!
*lots of steps from parking to unit, just an FYI.
par un voyageur
Good value stay, near bus stop.
Publié le 5 avr. 2024 sur HomeAwayProperty was fine and a great value for east vail. Complex is dated but this unit is redone on the interior and was clean and comfortable. Description is accurate. Had a problem in communications in that we had a small issue with the door lock while I was on the mountain and no one could or would directly talk to my wife who was at the unit. So no real person that can quickly and accurately address issues. BTW, the issue with the lock was that the manual latch wasn’t engaged, so the electric part would not lock. Anyone with familiarity with the actual mechanism would have been able to tell her in ten seconds to turn the latch and press the away button. The fact that she tried to fix it for two hours and no one would call or text her directly, causing her to miss a day of skiing, was very frustrating for both of us. Just a part of dealing with corporate management…on our rentals, the guests can call us directly and often do for silly things. Overall, good stay.
Commentaires de Gestion de l’hôtel
20 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Karen, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We are sorry to hear you had concerns during your stay and that you had difficulties reaching our team. Please know that we are experiencing a higher than normal call and email volume at this time. We are currently working on adding additional staff to better assist our guests as quickly and efficiently as possible.
We truly hope we can host you for a more comfortable stay in the future. Thank you.
par un voyageur
Cheap and uncomfortable
Publié le 24 févr. 2024 sur HomeAwayIt was the cheapest property we could find in Vail. Extremely uncomfortable beds. Minimum amenities. Shower curtain kept falling down. Fire place didn’t actually work.
Adult diapers left in drawers.
Overall, it is a cheap roof over your head in a great location.
Commentaires de Gestion de l’hôtel
6 mars 2024 par VrboOwner, Gestion de l’hôtel
Maria, thank you for taking the time to share your feedback. We're glad that the location of our home served you well but we apologize for the issues that detracted from your stay. Please know that you could have reported your concerns during your visit and our local team would have addressed them. Our local manager assured us that the shower curtain has been replaced and maintenance has been scheduled to inspect the fireplace and fix it as needed. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur de Berthoud
Super Cozy & perfect spot for 4 close to Vail!
Publié le 24 janv. 2024 sur HomeAwayWhat wonderful place!
par un voyageur
Publié le 11 nov. 2023 sur Expedia
Thank you for great service
par un voyageur
great
Publié le 8 oct. 2023 sur HomeAwaygreat
par un voyageur de Denver
Publié le 10 sept. 2023 sur Expedia
Nice variety of kitchen equipment, dishes, food staples.
Vacuum cleaner inside the unit.
Wasn't sure which uses of TV I would be charged extra for.
No radio, or I couldn't find one.
Interior of unit felt dark to me.
No washcloths in the bathroom. No grab bars in shower.
Layout of the unit felt awkward to me. "Crossroads" in center with rooms going out in all four directions. I was one person; felt like you would run into other people if there were more than one person.
Cobwebs at the foot of the stairs, just inside the front door.
par un voyageur
Great location
Publié le 17 mars 2023 sur HomeAwayGreat spot, easy access to bus, had all the basics we needed
