Note fondée sur 663 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juin 2019 sur Expedia
La perfection a deux pas de la montagne !!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Commentaires de Gestion de l’hôtel
29 juin 2019 par Area Directing Manager, Gestion de l’hôtel
Dear Guest, we are glad you had such an excellent experience at Hotel Talisa, A Luxury Collection Resort, Vail. It is a pleasure to know our convenient access to Vail Mountain added to the enjoyment of your stay. We appreciate your feedback and look forward to your next visit!
Sincerely,
John Garth,
Area Directing Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Beautiful upscale hotel with polite professional staff. We were only staying 1 night but wish we could have stayed longer,
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Melinda , Gestion de l’hôtel
Dear Lori,Thank you for taking the time to review our property. We are so glad to hear you enjoyed your stay with us and were provided polite and professional service. We hope to welcome you back to Grand Hyatt Vail again soon!Warm regards,Melinda
par un voyageur de Tampa
Publié le 18 sept. 2024 sur Expedia
The hotel is very nice in a very quiet beautiful scenery surrounded by mountains and a river. The hotel is beautifully renovated but the only thing that ruined our stay was the Air conditioner! It is very old system with a loud noise that didn't allow us to sleep well, and it made us feel sick because it didn’t work in a neutral temperature, it either hot or cold! Housekeeping were very slow in responding to our request to replace a non working hair dryer, it took them 40 minutes and 3 calls to bring a hair dryer!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par James, Gestion de l’hôtel
Greetings, Hanan!Thank you for your review. We are glad to hear that you enjoyed location of our property. We will be sharing your feedback regarding the air conditioner and housekeeping's response time with our staff, to ensure a better experience for guests in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
We enjoyed our stay! Our only feedback was that we wished there was a microwave in the room. We will be visiting again!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Shelly , Gestion de l’hôtel
Dear Alexis, Thank you for your five-star feedback. It was a pleasure to welcome you to our hotel and we are so glad to know that you enjoyed your overall stay. We appreciate your honest thoughts regarding the microwave and will keep them in mind going forward. We hope to welcome you back for another wonderful stay in the future. Sincerely, Shelly
par un voyageur
Satisfactory Quick Stop
Publié le 17 sept. 2024 sur HotelsMy stay was really quick and easy. Comfy enough bed and room. Parking garage across the street. Checked in late in the evening and was helped to a fine room.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par General Manager, Gestion de l’hôtel
Dear James, Thank you for your feedback! We are pleased that your quick stay at Grand Hyatt Vail was comfortable and hassle-free. We appreciate your kind words about the room and assistance during your late check-in. We look forward to hosting you again for a more extended stay!Sincerely,Kevin ShieldsGeneral Manager
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Melinda, Gestion de l’hôtel
Dear Christian,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Grand Hyatt Vail again soon!Warm regards,Melinda
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Not impressed .
Commentaires de Gestion de l’hôtel
7 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Mary,Thank you for sharing your feedback. We are sorry that your experience did not meet your expectations. Your comments are valuable, and we will review them with our team to ensure improvements. Our goal is to provide exceptional service, and we regret any shortcomings during your stay. Should you decide to return, we hope to provide a more positive experience.Sincerely,Kevin ShieldsGeneral Manager
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Carla,Thank you for sharing such a thoughtful review of your stay at Grand Hyatt Vail. We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Kevin ShieldsGeneral Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Dear Natalie, We are thrilled you had an excellent stay at Grand Hyatt Vail, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Warm regards, Sherry Hicks-BucklesGeneral Manager
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Janet, Gestion de l’hôtel
Dear Bryan,Thank you for the fantastic rating you gave our Grand Hyatt Vail! The 10/10 rating you gave us lets us know every aspect of your stay was outstanding and met your expectations. We hope to welcome you back again soon and provide the same excellent service on your next stay with us. Warm regards,
