Note fondée sur 655 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 juin 2019 sur Expedia
La perfection a deux pas de la montagne !!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Commentaires de Gestion de l’hôtel
29 juin 2019 par Area Directing Manager, Gestion de l’hôtel
Dear Guest, we are glad you had such an excellent experience at Hotel Talisa, A Luxury Collection Resort, Vail. It is a pleasure to know our convenient access to Vail Mountain added to the enjoyment of your stay. We appreciate your feedback and look forward to your next visit!
Sincerely,
John Garth,
Area Directing Manager
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Janet, Gestion de l’hôtel
Dear Bryan,Thank you for the fantastic rating you gave our Grand Hyatt Vail! The 10/10 rating you gave us lets us know every aspect of your stay was outstanding and met your expectations. We hope to welcome you back again soon and provide the same excellent service on your next stay with us. Warm regards,
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
Dear Jonathan, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Grand Hyatt Vail. We look forward to your return and wish you all the best with your future travels.Warm regards, Sherry Hicks-Buckles General Manager
par un voyageur
Publié le 3 août 2024 sur Expedia
The property is nestled in a quaint area that is somewhat secluded and right near the river. It was breathtaking to walk up and down the trail listening to the river and all the birds. The resort was very busy and was having a convention, which was not ideal for us since we were looking to get away from all that. There was not a place to eat because the convention had taken over the restaurant. It was way understaffed and wasn’t kept clean. Towels and drinks from the night before were all around the pool and firepit area where you could sit. Coffee was not provided in the mornings- this is supposed to be a 5 star and no coffee bar! They did have a market that served coffee, but it did not open until 7am- the restaurant that serves coffee didn’t open until 7am. There were early golfers, hikers, and people that were roaming at 6am looking for some coffee! The rooms were very nice, clean… best beds and pillows! There was an espresso machine but it made tiny cups of espresso. The shuttle service was excellent- could get anywhere in the village for dinner or lunch. Once everyone left, and the resort was quiet, it was a beautiful place and we were glad we didn’t switch hotels. Overall, I would stay again.
Commentaires de Gestion de l’hôtel
3 août 2024 par General Manager, Gestion de l’hôtel
Dear Joel, Thank you for your review. It's lovely to hear you enjoyed the beautiful setting and comfortable rooms at Hyatt Regency Greenwich. However, we apologize for your challenges during the busy convention period and the restaurant and pool area issues. It's great to know the shuttle service added to your convenience. Looking forward to welcoming you back for a quieter stay.Sincerely,Kevin ShieldsGeneral Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
We had a great stay. Accommodating staff was great
Commentaires de Gestion de l’hôtel
1 août 2024 par Ana, Gestion de l’hôtel
Dear John,We appreciate your wonderful feedback. It was a pleasure to have you as our guest during your stay in Vail. We're glad you enjoyed your stay and the service provided by our staff. We hope to see you again soon!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Mike, Thank you for the wonderful rating for Grand Hyatt Vail! We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Kevin ShieldsGeneral Manager
par un voyageur
Great Hotel
Publié le 25 juill. 2024 sur HotelsThe pool was very cold and the hot tub wasn't operating. Otherwise, we LOVED the hotel.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Christi, Gestion de l’hôtel
Hello Todd, thank you for taking time to share feedback on your recent stay at Grand Hyatt Vail. I am so glad that you enjoyed your stay with us. I am sorry to hear about the pool and hot tub. We look forward to welcoming you back again soon. Best Regards, Christi
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Yechiel, Thank you for being our guest and for the high rating! It is wonderful to learn how much you enjoyed your time at Grand Hyatt Vail and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Kevin ShieldsGeneral Manager
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Jamie, Gestion de l’hôtel
Dear Sonia,Thank you for your delightful 10/10 rating of our Grand Hyatt Vail! It was such a pleasure to see that you enjoyed your stay with us. We hope to have the opportunity to welcome you back as our guest for another enjoyable stay experience in the future!Warm regards,Jamie
par un voyageur
Nice Place except the Cafe
Publié le 17 juill. 2024 sur HotelsPeople are nice and service was good, except the cafe that serves breakfast. It was so slow and unorganized it felt like they were clueless. The SPA seems like Four Seasons prices, but the amenities are not comparable.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Jamison, Gestion de l’hôtel
Hello Mark, I want to thank you for being a guest of our hotel and for taking the time to share your experience. We love to hear your positive feedback about our staff and service. We appreciate your observation of our Cafe and Spa, and we apologize for any dissatisfaction. By sharing your experience, you have a direct positive impact on future stays, which allows us to maintain the level of service that Hyatt is known for. We look forward to providing a more enjoyable experience and welcoming you again at Grand Hyatt Vail in the future!Best regards,Jamison
