Note fondée sur 655 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Highline Vail, Gestion de l’hôtel
Thank you Karelis for the perfect rating.
par un voyageur
Publié le 11 oct. 2024 sur Hotels
I booked this which I did get the balcony, but I did not get the bathroom that was shown in the picture so that was kind of disappointing. I got a tub instead not a walk-in shower.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Highline Vail, Gestion de l’hôtel
Thank you for your feedback. We are currently reviewing the content that was provided to you by our intermediary to ensure accuracy. We apologize for any disappointment caused by the discrepancy and appreciate your understanding.
par un voyageur de Aurora
Publié le 4 oct. 2024 sur Expedia
Great stay! Appreciated the little touches… chapstick, sunscreen, coffee…
Commentaires de Gestion de l’hôtel
4 oct. 2024 par -Front Desk Team, Gestion de l’hôtel
Thank you, Arin, for the amazing review we hope to welcome you in the future!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Hotel was very clean, staff was friendly and courteous. On site restaurant had great breakfast options
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Highline Vail, Gestion de l’hôtel
Hi Christine - Thank you for the perfect review!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Highline Vail, Gestion de l’hôtel
Thanks Luis for the great rating!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Highline Vail, Gestion de l’hôtel
Hi Daryl - Thank you for the 10 out of 10!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Highline Vail, Gestion de l’hôtel
Thank you for the great review!
par un voyageur
Great hotel, but not great restaurant service.
Publié le 22 sept. 2024 sur HotelsHighline Vail is a very comforting and well maintained hotel. The room was well appointed and I have zero complaints about it. Front desk personnel were very welcoming. Breakfast pay as you go bar was very nice. I didn't need a view, it was just an overnight stay while driving across country. The only thing that wasn't great was sitting at the bar for an early dinner, and being ignored by the bartender over couples and men customers who came in after me. There were approximately six people in the bar/restaurant, so it wasn't by any means busy. Traveling alone as a female, I occasionally get this kind of slight, and it always leaves a bad taste in my mouth about the property, although it truly was just this one employee who didn't do a great job with customer service.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Highline Vail, Gestion de l’hôtel
Thank you for your kind words about your stay at Highline Vail, especially regarding our rooms and front desk staff. We sincerely apologize for the experience you had at the bar. Your feedback is important, and we will address this with the team to ensure all guests receive the same level of attention, regardless of the circumstances. We hope to welcome you back for a stay that exceeds your expectations. Safe travels on the rest of your journey!
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Highline Vail, Gestion de l’hôtel
Hi Susan - Thank you for the 10 out of 10!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Highline Vail, Gestion de l’hôtel
Thank you Malgorzata for the perfect rating!
