Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,5 Service et personnel
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2024 par Abdulla-Nova, Gestion de l’hôtel
Hi Sébastien,Thanks for the soulful rating!We are glad you enjoyed your stay with us!We do hope to see you again at your favorite island (desti)nation!Kind regards,Abdulla AboobakuruGeneral Manager – Nova Maldives
par un voyageur
Publié le 29 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Abdulla-Nova, Gestion de l’hôtel
Dear Laurent,Thanks for the awesome rating!We are glad you enjoyed your stay with us!We do hope to see you again at your favorite island Nova Maldives!Kind regards,Abdulla AboobakuruGeneral Manager - Nova Maldives
par un voyageur
Publié le 20 juin 2024 sur Expedia
Wir hatten wundervolle Flitterwochen. Das Personal ist super aufmerksam, das Zimmer wird mehrmals am Tag gemacht und die Anlage ist sehr gepflegt, sauber und schön angelegt.
Die Beachvillen sind sehr privat gestaltet und haben ihren eigenen Strandzugang. Mit all inklusive kann man viele alkoholische Getränke (nicht alle) und die meisten Speisen im al a carte Restaurant bestellen.
Ich kann Nova nur herzlichst empfehlen
Commentaires de Gestion de l’hôtel
22 juin 2024 par Abdulla-Nova, Gestion de l’hôtel
Hallo Anna,Es freut uns sehr zu hören, dass Sie Ihre Flitterwochen bei uns im Nova Maldives genossen haben. Wir legen großen Wert auf Details und es ist schön zu sehen, dass Ihnen dies aufgefallen ist. Die Privatsphäre unserer Beachvillen und die sorgfältige Pflege unserer Anlage sind Aspekte, auf die wir besonders stolz sind.Ihr Lob bezüglich unseres Personals und der angebotenen Speisen und Getränke schätzen wir sehr. Es ist unser Bestreben, jedem Gast ein außergewöhnliches Erlebnis zu bieten und wir freuen uns, dass wir Ihre Erwartungen erfüllen konnten. Ihre herzliche Empfehlung bedeutet uns sehr viel und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Abdulla AboobakuruGeneraldirektor – Nova Maldives
par un voyageur
Publié le 23 mars 2024 sur Expedia
Deludente. Mia moglie e’
Rimasta intossicata per il cibo ( in generale di pessima qualità’) ed è’ stata malissimo per due giorni dovendo ricorrere a farmaci che per fortuna avevamo portato con noi. Non metto una stella solo per la spiaggia ( bellissima) e ben tenuta.
Per il resto data la vacanza rovinata per via dell’ intossicazione non posso salvare nulla. Sicuramente non merita le cinque stelle e non vale certamente il prezzo pagato di mille euro a notte per un resort che non grado di offrire sicurezza nei pasti offerti.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Abdulla-Nova, Gestion de l’hôtel
Dear Luca,Thank you for your review and feedback. I do understand that your stay may have not lived up to your expectations.I am very sorry to hear that your wife did not feel well on two days of your stay at the resort. During the same period that your stayed with us at the resort, there were around 160 other guests dinning in the same buffet restaurants as you did and we never received any other feedback from other in house guests.Here at Nova, we take our guest experiences and health and safety very seriously and maintain the standards according to the health and safety guideline provided by Authorities.Once again, thank you for taking the time to write a review!Kind regards,Abdulla AboobakuruGeneral Manager – Nova Maldives
par un voyageur
Publié le 18 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 déc. 2023 par Abdulla-Nova, Gestion de l’hôtel
Dear Daniele,Thanks for the awesome rating!We are glad you enjoyed your stay with us!We do hope to see you again at your favorite island Nova Maldives!Kind regards,Abdulla AboobakuruGeneral Manager - Nova Maldives
par un voyageur
Publié le 2 déc. 2023 sur Expedia
Two things stood out: 1) Chef Ali's attentiveness to my gluten allergy. I was treated to bespoke meals (especially desserts) as well as gluten-free options made available at request. 2) The joy of the staff as they did their job, especially their efforts to upgrade me to the finest property available as a solo traveler. The conditions were pristine.
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Abdulla-Nova, Gestion de l’hôtel
Dear Graciela,It fills us with great joy to read about your positive experience at Nova Maldives. Your kind words have truly brightened our day.It is heartwarming to know that Chef Ali's efforts to cater to your dietary preferences were well received. Our soulmates are dedicated to ensuring that each guest feels valued and cared for, and it is wonderful to hear that you enjoyed the bespoke meals, particularly the desserts, created with your gluten allergy in mind.Furthermore, we're delighted that you noticed the pleasure our soulmates takes in their work. Their joy is a reflection of our belief that every guest deserves an unforgettable experience. It is rewarding to hear that their endeavor to upgrade your accommodation as a solo traveler added to the charm of your stay.Your feedback is a testament to our team's commitment to providing the highest standard of service in pristine conditions. We believe that every guest is unique, and we strive to make each stay at Nova Maldives a truly personalized experience.Once again, thank you for sharing your experience. We look forward to the pleasure of welcoming you back on your next visit.Kind regards,Abdulla AboobakuruGeneral Manager – Nova Maldives
par un voyageur
Publié le 2 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Daniel Farra, Gestion de l’hôtel
Hi Haesuk,Thanks for the awesome rating!We are glad you enjoyed your stay with us!We do hope to see you again at your favorite island Nova Maldives!Regards,Daniel FarraResort Manager- Nova Maldives
par un voyageur
Publié le 8 juin 2023 sur Expedia
水上ヴィラに数日滞在してきました。とてもホテルも新しく部屋清潔感があり、スタッフの対応もよく、海も砂浜も最高に綺麗です。オールインクルーシブの朝昼晩ビュッフェの種類はあまり多くないですが十分な量だと思います。食事の評価としては平均的に美味しくハズレは少ないです。お酒はカクテルがおすすめです。
マイナス面は部屋にはスリッパやパジャマなどはないため持っていくことをおすすめします。海に長時間入り冷えた体を温めたいと思っても基本お湯は出ません。また帰りの水上飛行機の時間もチェックアウト前日の夜しかわからないため、帰りの予定が組みづらくマレで一泊して調整しました。
Commentaires de Gestion de l’hôtel
9 juin 2023 par Daniel Farra, Gestion de l’hôtel
親愛なるツトム様ノヴァ モルディブでのご経験を共有していただき、ありがとうございます。水上ヴィラでのご滞在をお楽しみいただけたと伺い、大変嬉しく思います。また、客室の清潔さとソウルメイトのフレンドリーさについてのお褒めの言葉に感謝いたします。オールインクルーシブのビュッフェには十分な選択肢がないと感じられたことは承知しておりますが、私たちはお客様の特定の食事のニーズを満たすために、さまざまな料理を提供するよう努めています。ご滞在中は平均して美味しいお料理をご提供できたことを嬉しく思います。また、カクテルをお勧めいただきありがとうございます。部屋にスリッパやパジャマがなかったのは申し訳ありませんが、ノバではHUB番号に電話してリクエストに応じてスリッパを提供しています。パジャマについては、残念ながら提供していませんので、チェックイン時に情報を共有したと思います。私たちのチームを代表して、ご滞在中にお湯が利用できなかったことを残念に思います。また、海で時間を過ごした後でこれがどれほど不便であるかを理解しています。問題を調査するのでご安心ください。ノヴァ モルディブでは、帰国旅行やその他のアクティビティに関する情報をタイムリーに提供することで、お客様がリラックスしながらも贅沢な休暇をお楽しみいただけるよう努めています。ご滞在中にこのようなことがなかった場合は申し訳ございませんが、今後このようなことがないよう努めてまいります。この度は、レビューをお寄せいただきまして誠にありがとうございます。敬具、ダニエル・ファラリゾートマネージャー - ノヴァ モルディブ
par un voyageur
Publié le 5 mai 2023 sur Expedia
Excellent resort with lots of wonderful excursions and great foods.
Commentaires de Gestion de l’hôtel
5 mai 2023 par Daniel Farra, Gestion de l’hôtel
Hello Kiyoshi,Thank you so much for your kind words about the resort and our excursions! We are delighted to hear that you had a pleasant stay with us and enjoyed the delicious food. Here at Nova Maldives, we strive to provide our guests with an unparalleled experience, and it's wonderful to hear that we achieved this goal for you. We highly value your feedback as it helps us to continually strive to improve our services and make sure every guest has an enjoyable stay. Thank you again for letting us know about your positive experience; we look forward to welcoming you back soon!Kind regards,Daniel FarraResort Manager - Nova Maldives
par un voyageur
Publié le 25 déc. 2022 sur Expedia
Esperienza perfetta!
Struttura recentemente ristrutturata e curatissima ! Personale gentilissimo e pronto a prendersi carico di qualsiasi richiesta ! Per quanto riguarda il cibo nell’isola ci sono 3 ristoranti, due alla carte e uno buffet dove c’è una scelta vastissima di pietanze in più gli chef (estremamente gentili) sono disponibili a soddisfare anche richieste extra ad un menu già vario ogni giorno (in 10 giorni non abbiamo mai trovato le stesse cose da mangiare)!! l’atollo sud Ari è considerato il top alle Maldive ed è vero.. il resort ha una misura giusta ne troppo piccolo ne troppo dispersivo, il reef attorno pieno di pesci, squaletti, razze ecc per gli amanti di immersioni e snorkeling è un sogno …il resort offre vari tipi di escursioni (squalo balena, mante , tartarughe, pesca e altro… noleggio kayak , attrezzatura da sub e snorkeling tutto) a prezzi molto convenienti comparando altre strutture! Cosa importantissima il trasferimento organizzato alla perfezione sia andata che ritorno in circa 20/25 minuti di idrovolante senza lunghe attese ! Un ringraziamento particolare allo Chef Alì, grazie di cuore per la sua premura e gentilezza un vero professionista!
Commentaires de Gestion de l’hôtel
25 déc. 2022 par Daniel Farra, Gestion de l’hôtel
Hello Silvia,Thank you for the wonderful feedback and for taking the time to write a review.We are glad that you loved your soulful retreat at Nova Maldives. Our soulmates on the island are constantly working hard to make your dream vacation come true, and to hear that you enjoyed immensely is music to our ears. I cannot wait to share your feedback with our Soulmates.We all have at least one soul place in the world, and Nova is yours. Now that you have been part of the Nova family, we look forward to welcoming you back to your heavenly home. Until then, may the joy be with you. Wishing you and your family a Merry Christmas and a Happy New Year.Kind regards,Daniel FarraResort Manager– Nova Maldives
