Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Pa comptant de cet séjour.
Publié le 31 janv. 2024 sur HomeAwayPa se que et marquet d'ans l'annonce, des serviettes marron a la place du blanc, pa de barbecue comme prévu dans l'annonce, j'achète une barbecue qui dans le soirée a été vole ou pris par le responsable. Pa des bois pour allume le chemine en arrivage, une nuit saint l'eau chaude et chauffages etc.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par VrboOwner, Gestion de l’hôtel
Dear Alexei,
I am very sorry you did not appreciate your stay.
As mentioned, the barbecue was wrongly displayed due to a error on the platform side. No one has ever complained of this previously. You have been informed to the platform directly for litigation and potential partial refund.
Moreover you were informed that barbecues are not allowed on the balcony. I therefore hope you have not purchased one against our instructions.
If you did and it was stolen, you should have reported it to the police. I am confident no one from our staff stole from our guests.
Regarding the heating, I can only apologise. The boiler which had been change in the last 5 years broked. The incident happened in the night and was fixed the next day around noon.
Once again, I am sorry you did not enjoy your stay in the chalet.
Best regards
par un voyageur
chalet du laisinant
Publié le 23 janv. 2023 sur HomeAwayLe chalet est splendide, mais il serait intéressant de revoir toute la literie, le salon, nous l'avons connu il y a plus de 10 ans et rien n'a changé, un peu de renouveau serait très apprécié.
par un voyageur
Parfait
Publié le 12 mars 2022 sur HomeAwayParfait
par un voyageur
Ras
Publié le 22 janv. 2022 sur HomeAwayRas
par un voyageur
Très beau chalet
Publié le 1 janv. 2022 sur HomeAwayGérant très agréable, chalet très bien équipé
par un voyageur
superbe chalet
Publié le 25 mars 2018 sur HomeAwaysommes toujours aussi satisfait de cette location,c'est toujours aussi ben entretenu, il ne manque rien et l'équipe sur place pour la réception est très serviable et à disposition.
par un voyageur
Great location and cosy, cheerful chalet
Publié le 7 févr. 2024 sur HomeAwayThis chalet was perfect for 10 people (7 adults and three kids), the decor was not modern but is cheerful and charming, wifi works and everything is provided for cooking and eating at home. The location is excellent, just three stops on the bus from our kids ski lessons, and easy to access for shopping, but quiet and with a fantastic view across the valley.
The housekeeper was prompt and helpful. Our only complaints were that the upstairs loo does not work, and it would have been nice to have simple household items like toilet paper and rubbish bag bins provided for the duration of the stay. Big thanks overall and would highly recommend this place.
par un voyageur
Great chalet, great location, great resort!
Publié le 11 avr. 2023 sur HomeAwayEmmanuelle's chalet was perfect for us, with lots of space and well laid out so that we had room to relax - and what a lovely view up the valley. We also really liked the location in Laisinant as it was quiet but close to town, and has a great red run down to the lift/chalet - which is much nicer than the red off Solaise down into Val centre!
par un voyageur
Ticked all our boxes
Publié le 25 mars 2023 sur HomeAwayGood sized chalet for 10 people. Comfortable beds, and well appointed.
Ski lift right outside front door, and bus stop 50m away. Bus is very regular and free of charge, ideal if you don’t want to use the descent slope back to the chalet which is steep in parts. You have the option of using the pomma down into the village. Parking available for 1 medium size car, and paying car parking outside chalet cost 86 euros for 1week. You can book in advance or pay on departure. Chalet stairs are quite steep so care required here for v young, elderly, and tipsy. Housekeeper Justine was very helpful and responsive to our questions. Shops 10 minute walk or use the bus. Loved this chalet, one of the best in 35 years of skiing for a large group, and would not hesitate to recommend.
par un voyageur
The photos on the listing showed a more modern appearance than the rather tired reality
Publié le 19 mars 2023 sur HomeAwayThe shower was broken in a downstairs bathroom. The floorboards were all SO creaky. It appeared more modern on the listing than the reality. It served a purpose, we also thought it was going to be closer to the village than it was. Buses were great
