Note fondée sur 115 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Jonathan! We appreciate your feedback and the 3 out of 5 rating. It’s clear that there are areas where we need to improve, and your insights are important in helping us address those concerns.We apologize for not meeting your expectations and are dedicated to enhancing our services. We hope to have the opportunity to better serve you on your next visit.
par un voyageur
Publié le 15 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 déc. 2023 par Manager, Gestion de l’hôtel
Hello Lisette,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.
par un voyageur
Publié le 29 nov. 2024
par un voyageur
Publié le 18 nov. 2024
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Not sure how we got this hotel as i thought it would be near mall on other side of freeway. It is an adequate place but had problems with TV service and in room phones.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Jack! Thank you for sharing your feedback with us. We apologize for the confusion regarding the hotel’s location and understand how that may have impacted your stay. We're also sorry to hear about the issues you encountered with the TV service and in-room phones. Your comments are important, and we will work to address these concerns to improve the experience for future guests. We hope to have the opportunity to welcome you back for a more enjoyable stay.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Teri! Thank you for your positive feedback! We’re glad to hear that you had a mostly enjoyable experience. Your insights are valuable to us, and we hope to make your next visit even better. Please let us know if there’s anything specific that we can improve for you in the future!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Sergio! Thank you for your outstanding 5 out of 5 rating! We’re excited to know that you enjoyed every aspect of your stay. Your feedback truly motivates our team to maintain high standards of service.We can’t wait to welcome you back for another great experience!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Wade! We greatly appreciate your perfect 5 out of 5 rating! It’s fantastic to hear that your stay was enjoyable and met all your expectations. Your kind words are a wonderful reward for our team’s hard work.We look forward to seeing you again soon!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Room had a harsh chemical smell. It burned my sinuses and throat. I had rented the room for a few days but couldn’t stay in room for even 2 hrs. Checked out and searched for other places to stay. I would not recommend this place to anyone.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Bennie! We’re truly sorry to hear about your experience. The chemical smell you described is concerning, and we understand how distressing this must have been. We appreciate your feedback, which will help us address and rectify the situation. Thank you for bringing this to our attention.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Wade! Thank you for your 4 out of 5 rating! We’re glad to hear that you had a positive experience with us. Your feedback is important, and we’ll use it to continue improving our services.We hope to see you again soon and aim to earn that perfect 5 next time!
